Automotive Finance Manager

Feldman Chevrolet of Lansing•Lansing, MI

14d

About The Position

Feldman Chevrolet of Lansing, part of Feldman Automotive Group, is seeking a hardworking, friendly leader with proven automotive F&I production who contributes to selling cars, developing people, and creating an outstanding customer experience. The Finance Manager is expected to support salespeople and approach every transaction—including cash deals—with professionalism and a positive attitude. The role is active and collaborative: the manager works on the sales floor, helps move deals forward, takes TOs, meets customers, and works alongside sales consultants and managers. The position also requires careful management of deal details, paperwork, funding, compliance, and customer satisfaction. Candidates should be comfortable coaching salespeople, accepting coaching, owning results, and contributing to the success of the entire dealership. Feldman Chevrolet of Lansing is an equal opportunity employer and prohibits discrimination and harassment on the basis of protected characteristics under applicable federal, state, and local laws.

Requirements

Proven production as an automotive F&I professional.
Excellent attention to detail.
Strong work ethic and commitment to following every deal through completion.
Ability and willingness to coach, get involved, help close deals, and maintain a clean operation.

Nice To Haves

CDK experience.
General Motors dealership experience.

Responsibilities

Stay engaged on the sales floor and help move deals forward.
Take TOs, meet customers, and work alongside sales consultants and managers to earn customers’ business.
Coach salespeople one-on-one and help strengthen their skills and effectiveness.
Create opportunities through involvement, initiative, and follow-through.
Treat coworkers with respect and remain approachable, friendly, and professional under pressure.
Accept coaching, own results, and contribute to dealership-wide success.
Maintain an accurate, current problem list and promptly resolve outstanding items.
Manage contracts in transit through daily follow-up and timely funding.
Submit complete, accurate paperwork and address lender stipulations before they cause delays.
Present financing and protection products clearly using a consistent menu process.
Deliver strong F&I results while protecting customer satisfaction and maintaining compliance.
Manage cancellations, chargebacks, and outstanding documentation with urgency and accountability.