Automotive Finance Manager

Feldman Chevrolet of Lansing•Lansing, MI

15d

About The Position

Feldman Chevrolet of Lansing, part of Feldman Automotive Group, is seeking a hardworking, friendly leader to manage automotive finance and insurance operations while contributing to sales, employee development, and an outstanding customer experience. The Finance Manager is expected to stay actively engaged on the sales floor, support salespeople and managers in moving deals forward, meet customers, and help earn their business—including on cash transactions. The role combines strong production with careful, compliant execution. Responsibilities include maintaining an accurate problem list, managing contracts in transit and funding follow-up, submitting complete paperwork, addressing lender stipulations, presenting financing and protection products through a consistent menu process, and resolving cancellations, chargebacks, and outstanding documentation promptly. The successful candidate leads by example, coaches salespeople, accepts feedback, takes ownership of results, and contributes to the success of the dealership.

Requirements

Automotive F&I professional with proven production.
Excellent attention to detail.
Work ethic to follow every deal through completion.
Ability and willingness to coach, get involved, help close deals, and take pride in a clean operation.

Nice To Haves

CDK experience.
General Motors dealership experience.

Responsibilities

Stay engaged on the sales floor and help move deals forward.
Take TOs, meet customers, and work with sales consultants and managers to earn customers’ business.
Coach salespeople one-on-one and help strengthen their skills and effectiveness.
Create opportunities through involvement, initiative, and follow-through.
Maintain an accurate, current problem list and promptly resolve outstanding items.
Manage contracts in transit through daily follow-up and timely funding.
Submit complete, accurate paperwork and address lender stipulations before they cause delays.
Present financing and protection products clearly using a consistent menu process.
Deliver strong F&I results while protecting customer satisfaction and maintaining compliance.
Manage cancellations, chargebacks, and outstanding documentation with urgency and accountability.
Treat coworkers respectfully and remain approachable, friendly, and professional under pressure.
Accept coaching, own results, and contribute to the success of the entire dealership.