Automotive Finance Manager

Napleton Florida • Palm Beach Gardens, FL

7d • Onsite

About The Position

The Ed Napleton Automotive Group is hiring an Automotive Finance & Insurance Manager at one of its Palm Beach Gardens locations. The manager makes credit decisions, submits deals to lenders for approval, and helps bridge disconnects in the sales process. The role involves identifying suitable finance and insurance products for customers based on their individual situations, determining financing needs through consultative interviews, and presenting transparent pricing and financing options. The manager also processes transactions in compliance with applicable laws and company policy, supports customer satisfaction and loyalty, and works toward sales targets.

Requirements

• High school diploma or equivalent.
• Proven ability to provide an exceptional customer experience.
• Ability to set and achieve targeted goals.
• High attention to detail and strong organizational skills.
• Demonstrated communication, consultative, interpersonal, and organizational skills.
• Experience and desire to work with technology.
• Valid in-state driver's license and an acceptable, safe driving record.
• Willingness to undergo a background check in accordance with local law and regulations.
• Must be at least 18 years old to comply with the company driving policy.

Nice To Haves

• Prior automotive Finance & Insurance experience.

Responsibilities

• Welcome customers to the store and transition them from Sales to Finance during the vehicle purchase process.
• Work directly with employees and customers to develop relationships.
• Determine customer financing needs and payment options through a consultative interview process.
• Present customers with a fully transparent pricing menu detailing financing options and products.
• Process finance transactions and ensure full compliance with state and federal laws and regulations.
• Follow up with customers to ensure satisfaction.
• Build rapport with customers to create a base of referrals.
• Set and achieve targeted sales goals.
• Develop superior product knowledge to effectively help customers.
• Handle administrative processes promptly and in compliance with company policy.
• Provide an exceptional customer experience to drive loyalty.

Benefits

• Competitive pay plans.
• Medical, dental, and vision insurance.
• 401(k).
• Paid vacation and sick time.
• Paid training.
• Discounts on products, services, and vehicles.
• Growth opportunities.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED