Automotive Finance Manager (F&I)

CarShop US-Penske Automotive Group•Concord Township, PA

1d•$70,000 - $80,000•Onsite

About The Position

CarShop, part of Penske Automotive Group, is seeking a motivated and customer-focused Finance Manager (F&I) to support our sales team and deliver an exceptional customer experience through vehicle financing and aftermarket product sales. As a key member of the dealership team, you'll help customers navigate the financing process while ensuring every interaction reflects the values and culture that set CarShop apart. This role plays a critical role in supporting the sales process and helping customers secure financing solutions while maximizing dealership profitability and customer satisfaction.

Requirements

Previous automotive F&I or automotive finance experience preferred
Proven track record of achieving strong performance results
Strong communication, negotiation, and interpersonal skills
Ability to make sound decisions while balancing efficiency and attention to detail
Organized, professional, and able to thrive in a fast-paced environment
Strong analytical and problem-solving abilities
Commitment to teamwork, customer satisfaction, and ethical business practices
Positive attitude with a desire for continuous learning and self-improvement
Ability to maintain professionalism and confidence under pressure
Valid driver's license with a satisfactory driving record
Ability to pass pre-employment screening, including background and drug testing
Ability to sell products and services in a professional and ethical manner
Ability to understand, keep abreast of, and comply with federal, state, and local regulations that affect the new and used vehicle and finance departments
Ability to facilitate and/or conduct technical training to other employees
Computer proficient
Exceptional communication skills, both oral and written, with the ability to effectively communicate via face-to-face, phone, or by other means of communication
Ability to define problems, collect data, establish facts, and draw valid conclusions
Ability to process data and organize it for management analysis
Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals
Ability to compute rate, ratio, and percent and to draw and interpret bar graphs
Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume
Ability to understand and follow work rules and procedures
Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form
Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions
Ability to work independently and to carry out assignments to completion within parameters of instructions given, prescribed routines, and standard accepted practices
Ability to interact well with others and be a positive influence on morale of department, dealership, and organization
Associate's degree (A.A.) or equivalent; and two to three year's related experience and/or training; or equivalent combination of education and experience.

Nice To Haves

AFIP Certification is preferred but not required

Responsibilities

Present financing options and assist customers in securing competitive vehicle financing
Facilitate the sale of aftermarket products and protection plans
Ensure all financing and related documentation is completed accurately and efficiently
Partner closely with the sales team to support vehicle sales and customer satisfaction
Maintain strong relationships with lending institutions and financial partners
Ensure compliance with all dealership, lender, state, and federal regulations
Deliver an exceptional customer experience throughout the financing process
Support dealership goals while maintaining the integrity and culture that define CarShop
Assist with process improvements that enhance efficiency and customer satisfaction