Automotive Finance & Insurance (F&I) Manager

Kaizen Automotive Group•Toronto, ON

5d•Onsite

About The Position

The Finance & Insurance (F&I) Manager is responsible for managing the financial and insurance components of new and used vehicle sales (cars, trucks, and SUVs). This role structures deals, secures financing, and presents warranty and protection products, ensuring a seamless, transparent, and customer-focused experience. The F&I Manager works closely with Sales, lenders, and internal teams to finalize deals while maintaining compliance and maximizing profitability.

Requirements

Experience as an Automotive F&I Manager, Business Manager, or Finance Manager in a dealership
Strong knowledge of automotive lending, deal structuring, and finance products
Experience with DMS (Dealer Management Systems), CRM tools, and lender portals
Proven ability to manage multiple deals in a fast-paced, target-driven environment
Strong communication, negotiation, and customer relationship skills
High attention to detail with a focus on compliance and accuracy

Responsibilities

Partnering with Sales to finalize deals and transition customers through the finance process
Structuring and securing financing through banks, credit unions, and OEM (Original Equipment Manufacturer) lenders
Presenting and selling Finance & Insurance (F&I) products, including warranties and protection plans
Preparing and finalizing contracts, loan agreements, and lease documentation with accuracy
Ensuring compliance with provincial regulations, privacy legislation, and dealership policies
Submitting and monitoring deals for funding, ensuring completeness and accuracy
Building relationships with lenders to optimize approvals, rates, and deal structures
Conducting needs analysis to recommend appropriate financial products
Tracking performance metrics including product penetration, gross profit, and funding timelines
Delivering a professional and transparent customer experience to support retention and Customer Satisfaction Index (CSI)