Automotive - Finance & Desk Manager

Stevens Creek Toyota • San Jose, CA

5d • Onsite

About The Position

Automotive Desk & Finance Manager – Alfa Romeo of San Jose Location: San Jose, California Employment Type: Full-Time Schedule: Includes evenings and weekends About Alfa Romeo of San Jose At Alfa Romeo of San Jose, we believe buying a car should be just as exciting as driving one. While we proudly represent one of Italy's most iconic brands, our dealership specializes in a carefully curated inventory of performance vehicles, luxury automobiles, and enthusiast cars from a variety of manufacturers. We're not a typical dealership. Our customers are informed, passionate, and expect a premium buying experience. We're looking for an Automotive Desk & Finance Manager who can maximize profitability while delivering a transparent, professional, and efficient purchase experience. Position Overview We are seeking an experienced Automotive Desk & Finance Manager to oversee deal structure, financing, lender relationships, and regulatory compliance. This individual will work closely with the sales team to desk deals, secure competitive financing, maximize front- and back-end profitability, and ensure every transaction is completed accurately and efficiently. The ideal candidate understands both the numbers and the customer experience, balancing profitability with long-term customer satisfaction.

Requirements

• Minimum 3 years of automotive Finance Manager, Desk Manager, or similar dealership experience.
• Proven ability to structure profitable deals while maintaining exceptional customer satisfaction.
• Strong understanding of retail, lease, lender programs, and automotive financing.
• Experience selling finance and insurance products with a consistent track record of performance.
• Knowledge of California DMV procedures and automotive compliance requirements.
• Excellent communication, negotiation, and interpersonal skills.
• Strong organizational skills with exceptional attention to detail.
• Valid California driver's license and acceptable driving record.

Nice To Haves

• Experience with luxury, performance, or European automotive brands.
• Bilingual English/Spanish is a plus.
• Leadership experience coaching or mentoring sales teams.

Responsibilities

• Structure and desk retail, lease, cash, and outside-financed transactions.
• Present financing, warranty, GAP, maintenance, and protection products in a professional, customer-focused manner.
• Build and maintain strong relationships with banks, credit unions, and lending partners to secure competitive approvals.
• Ensure every deal complies with all federal, state, and dealership policies, including DMV and lender documentation requirements.
• Review deals for accuracy before funding and work closely with accounting to ensure timely funding.
• Partner with the sales team to maximize vehicle gross while maintaining high customer satisfaction.
• Train and mentor sales consultants on deal structure, financing opportunities, and product knowledge.
• Maintain lender programs, menu presentation standards, and finance product penetration goals.
• Stay current on manufacturer incentives, lender guidelines, compliance regulations, and industry best practices.
• Help create an efficient, positive, and customer-first buying experience from negotiation through delivery.

Benefits

• Competitive salary plus commission and performance bonuses
• Medical & Dental Insurance
• 401(k) Retirement Plan
• Employee discounts on vehicle purchases and service
• Opportunities for career advancement
• A unique dealership environment featuring one of the most exciting inventories in Northern California

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed