Automotive Collision Center Estimator

Autobahn Imports LP•Fort Worth, TX

1d•Onsite

About The Position

Our Mission: Setting a new standard of excellence in the dealership experience. Our Vision: We believe our greatest impact isn’t what we sell – it's how we make people feel every step of the way. At Autobahn, we are more than a dealership group — we are a premier luxury automotive destination representing some of the most recognized and respected brands in the world, including Porsche, Land Rover, BMW, Cadillac, Volvo, MINI, and Volkswagen. As a family-owned organization with a long history of success, we are committed to elevating the client’s experience while investing deeply in the people who make it possible. We are seeking polished, driven professionals who are passionate about luxury hospitality, relationship-building, and delivering an exceptional ownership experience. Our culture is built on three guiding principles: Connections, Not Transactions Relationships are our lifeblood; we just happen to sell cars. Expertise in Motion Technology is ever-evolving; our knowledge of cars sets the pace. Trust Through Transparency Never taken, always earned; integrity is non-negotiable. Autobahn is continuing to grow with a visionary expansion already underway, including a projected 75-acre luxury automotive campus opening in 2028. This state-of-the-art destination will redefine the automotive retail experience in North Texas and create unmatched career opportunities for high-performing professionals who want to grow with an elite organization. We believe exceptional teammates create exceptional client experiences. That’s why we offer one of the best work-life balance opportunities in the automotive industry along with a highly rewarding compensation structure and premium benefits, including medical, dental, vision, employee discounts, competitive PTO, 401(k) with company match, recognition programs, anniversary bonuses, lease payment assistance, and career advancement opportunities. Position Overview: The Collision Center Estimator is responsible for inspecting vehicle damage, preparing accurate repair estimates, and developing complete repair plans that support safe and proper vehicle repairs. This role serves as a liaison between customers, insurance companies, technicians, and production staff to ensure repairs are documented, approved, and completed according to OEM standards while delivering an exceptional customer experience. The ideal candidate is detail-oriented, organized, and committed to repair quality, customer satisfaction, and accurate documentation. We are a high-volume, non-DRP collision center focused on proper repairs, OEM procedures, strong documentation, and providing an excellent customer experience. We are looking for an estimator who understands that the job is more than writing an initial estimate—you must be able to develop a complete repair plan, communicate effectively with insurance companies and customers, and make sure all necessary repair operations are identified and documented.

Requirements

Previous collision estimating experience required.
Proficient in CCC ONE estimating software.
Strong understanding of OEM repair procedures and repair planning processes.
Experience writing, documenting, and negotiating insurance supplements.
Knowledge of collision repair operations and ADAS calibrations
Ability to accurately identify required labor operations and repair procedures.
Strong working knowledge of insurance claims and repair authorization processes.
Ability to professionally advocate for proper vehicle repairs when working with insurance companies.
Ability to explain repair processes, insurance coverage differences, and repair recommendations to customers.
Strong organizational skills with the ability to manage multiple active repair files simultaneously.
Valid driver's license and acceptable driving record preferred.
Willing to submit and pass a pre-employment background and drug screen.

Responsibilities

Perform complete vehicle damage assessments and develop accurate repair plans.
Conduct repair blueprinting and identify all necessary repair operations before repairs begin.
Write and negotiate supplements with insurance companies to ensure all required repairs are properly documented and compensated.
Review insurance estimates and identify missing operations, procedures, scans, calibrations, and repair requirements.
Ensure repair plans include all necessary mechanical, structural, refinish, and diagnostic operations.
Communicate repair status updates and expectations to clients, Technicians and Sales Team.
Explain repair recommendations, insurance coverages, and claim-related information to customers professionally and clearly.
Maintain complete and accurate repair documentation throughout the repair cycle.
Monitor repairs for compliance with OEM standards and quality requirements.
Coordinate sublet repairs, diagnostic services, and calibration procedures as needed.
Assist in resolving customer and insurance concerns promptly and professionally.
Ensure repairs are safe, complete, and properly documented before vehicle delivery.