Automotive Center Manager
About The Position
Xcite Automotive is seeking an Automotive Center Manager to work with partner dealers in Jacksonville, Florida. This role manages automotive reconditioning operations and workflow, leads team members, ensures vehicle quality, coordinates vendors, monitors labor and supplies, maintains operational reports, tracks KPIs, and helps vehicles move efficiently through the reconditioning process. The ideal candidate has hands-on leadership experience in automotive detailing, reconditioning, dealership operations, service, fleet, car wash, body shop, auto auction, or related automotive operations. They are organized, quality-focused, comfortable holding teams accountable, and able to use reporting and performance metrics to improve production, efficiency, and overall center performance. Compensation is based on experience and negotiable. Xcite Automotive is a fast-growing automotive service and software-based company that helps dealers get vehicles frontline-ready. Founded in 2007, the company serves more than 1,300 automobile dealers nationwide with a team of over 1,000 employees, providing on-site vehicle marketing and reconditioning solutions.
Requirements
- At least 3 years of leadership experience in automotive reconditioning, detailing, dealership operations, service, fleet, car wash, body shop, auto auction, or related automotive operations.
- Hands-on knowledge of detailing, reconditioning, cosmetic repair, vehicle readiness, and quality control.
- Experience managing workflow, production goals, schedules, staffing, and team performance.
- Ability to review reports, track KPIs, and use performance metrics to improve operations.
- Strong leadership, communication, organization, and problem-solving skills.
- Valid driver’s license with an acceptable driving record.
- Experience estimating automotive repair and reconditioning.
Nice To Haves
- Previous experience as a Reconditioning Manager, Detail Manager, Automotive Operations Manager, Service Manager, Car Wash Manager, Fleet Operations Manager, or Body Shop Supervisor.
- Experience with labor tracking, cost control, vendor management, inventory, supplies, or operational reporting.
- Familiarity with dealership systems, recon software, or production tracking tools.
- Bilingual English/Spanish skills are a plus.
Responsibilities
- Manage daily automotive reconditioning operations, including detailing, cosmetic repairs, inspections, and vehicle readiness.
- Lead team members, assign work, manage workflow, and monitor production schedules.
- Track KPIs including vehicle turnaround time, completed units, labor efficiency, quality control, rework, and productivity.
- Conduct quality inspections to ensure vehicles meet company and dealership standards.
- Manage staffing, supplies, equipment, vendors, and operational costs.
- Coach and train team members, and hold them accountable for performance, attendance, safety, and quality.
- Identify process improvements to increase efficiency, reduce delays, and support center performance.
Benefits
- Comprehensive health insurance
- Dental insurance
- Vision insurance
- Paid time off
- Company holidays
- 401(k) retirement plan
- Career growth opportunities within the dealership and reconditioning network
- Employee referral bonus program
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
