Automation Support Engineer

Hy-Tek • Glenview, IL

4d

About The Position

The Automation Support Engineer maximizes customer satisfaction through responsive field service operations. The role handles remote technical troubleshooting, service trips, and on-site support to resolve mechanical and/or electrical issues. When not working onsite, the engineer contributes to research and development in the innovation lab. The position is also responsible for providing timely, high-quality service and maintaining a professional image.

Requirements

• At least 3 years of mechanical, electrical, and/or programming experience; automation experience is preferred. Educational training may count toward this experience.
• Strong communication and organizational skills, with the ability to use logic and constructive thinking to solve problems.
• Ability to analyze and interpret mechanical, electrical, and/or programming information in service manuals.
• Ability to use hand and power tools effectively.
• Willingness to work any shift as needed and overtime to meet customer deadlines.
• Willingness to travel up to 25% or as needed.

Nice To Haves

• Robotics experience.
• Proficient knowledge of AMR, G2P, P2G, or other automation.

Responsibilities

• Present a professional image to customers and vendors.
• Troubleshoot and resolve issues with innovative systems, including AMR, G2P, and P2G.
• Provide mechanical, electrical, and/or programming troubleshooting.
• Perform planned maintenance procedures as scheduled.
• Perform small-scope mechanical installations, depending on the application.
• Participate in installation supervision, system controls, and/or system programming procedures.
• Follow personal and job-site safety rules.
• Participate in testing and research and development for innovative solutions.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed