Automation Support Engineer

Hy-Tek • Glenview, IL

3d

About The Position

The Automation Support Engineer maximizes customer satisfaction by carrying out field service operations that respond to customer needs. The role covers remote technical troubleshooting, service trips, and providing a high-quality on-site presence to resolve mechanical and/or electrical issues. When not on site, the engineer contributes to research and development in the innovation lab. The position also provides timely, high-quality service and maintains a professional image.

Requirements

• At least 3 years of mechanical, electrical, and/or programming experience; automation experience is preferred. Educational training may count toward this experience.
• Strong communication and organizational skills, with the ability to use logic and constructive thinking to solve problems.
• Ability to analyze and interpret mechanical, electrical, and/or programming information in service manuals.
• Ability to effectively use hand and power tools.
• Willingness to work any shift as needed and overtime to meet customer deadlines.
• Willingness to work some weekends and nights as needed.

Nice To Haves

• Robotics experience.
• Proficient knowledge of AMR, G2P, P2G, or other automation.

Responsibilities

• Present a professional image to customers and vendors.
• Troubleshoot and resolve issues with innovative systems, including AMR, G2P, and P2G.
• Provide mechanical, electrical, and/or programming troubleshooting.
• Perform scheduled planned maintenance procedures on systems.
• Carry out small-scope mechanical installations, depending on the application.
• Participate in installation supervision, system controls, and/or system programming procedures.
• Follow personal and job-site safety rules.
• Contribute to development-team testing and research and development for innovative solutions.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed