Auto Service Advisor

Auto Safety CenterWest Bend, WI
Onsite

About The Position

Auto Safety Center is growing and looking for an enthusiastic, customer-focused Service Advisor to join their team. This is a fast-paced role where attitude, communication skills, and the ability to build trust are important. The company is not looking for someone to simply answer phones and write repair orders, but rather someone who wants to make an impact, grow professionally, and become an important part of a winning team. No automotive experience is required if the candidate has a proven track record in sales and customer service, as the automotive side can be taught.

Requirements

  • High energy and a positive attitude
  • Strong communication and relationship-building skills
  • Proven sales experience
  • Ability to stay organized in a fast-paced environment
  • Competitive mindset and desire to succeed
  • Team-first mentality
  • Coachability

Nice To Haves

  • Automotive experience is preferred

Responsibilities

  • Guide customers through the repair process from start to finish
  • Build trust through exceptional communication
  • Help customers prioritize repairs and maintenance needs
  • Keep a busy schedule moving efficiently
  • Work closely with technicians to deliver an outstanding experience
  • Achieve sales and performance goals while always putting customers first

Benefits

  • Paid holidays and vacation time
  • Health, dental, and vision insurance
  • Short and long-term disability coverage
  • 3% retirement match
  • Training and personal development
  • Ongoing training and coaching
  • Leadership development opportunities
  • Monthly Marketplace Life Coach visits
  • 24/7 confidential support resources
  • Clear advancement opportunities
  • Team outings
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