Auto Repair Specialist
About The Position
As an Auto Repair Specialist I, you will perform diagnostic, mechanical, and cosmetic repairs on customer and internal CarMax vehicles, helping ensure that each vehicle meets CarMax standards for safety and quality. The role includes delivering customer service throughout the repair process and working in a fast-paced environment with an emphasis on precision and integrity. CarMax provides tools, training, and support for associates to succeed and grow their careers. The position blends office and outdoor environments and may involve exposure to noise and inclement weather. It requires the physical ability to lift up to 50 pounds and stand or walk for extended periods. The role also requires flexibility to work nights, weekends, and holidays and compliance with CarMax uniform standards.
Requirements
- Complete CarMax New Associate Orientation and Kronos Training for Hourly Associates.
- Ability to read, interpret, and transcribe data accurately for record-keeping.
- Strong multitasking skills to perform duties in a high-energy, fast-paced environment.
- Ability to lift up to 50 pounds and stand or walk for extended periods.
- Flexibility to work nights, weekends, and holidays and adherence to CarMax uniform standards.
- Excellent communication and customer service skills, including active listening and telephone etiquette.
- Where required by state or local law, maintain ASE certifications in Steering and Suspension (A4), Brakes (A5), Heating and Air Conditioning (A7), Electrical (A6), Engine Repair (A1), Manual Drive Train and Axles (A3), Engine Performance (A8), and Automatic Transmission/Transaxle (A2).
Responsibilities
- Perform accurate diagnostics and mechanical and cosmetic repairs on vehicle systems.
- Inspect vehicles to meet CarMax Quality Standards and complete state inspections when required.
- Manage repair orders, ensuring accuracy in labor, parts, and billing documentation.
- Use proprietary and universal software systems.
- Maintain a clean, organized workspace in accordance with CarMax 5S standards and safety protocols.
- Provide leadership and functional expertise to support associates and managers across the store.
- Follow CarMax Environmental, Health and Safety (EH&S) requirements and maintain a clean and orderly work area.
Benefits
- Paid sick time: up to 48 hours per year, accrued each pay period, for eligible full-time hourly or commission/incentive associates.
- Paid vacation: 80 to 200 hours per year after a 90-day waiting period, depending on years of continuous service, for eligible full-time hourly or commission/incentive associates.
- Paid scheduled holidays: 8 hours of pay for each of six scheduled holidays per year, plus one floating holiday, for eligible full-time hourly or commission/incentive associates.
- Holiday Premium Pay when eligible associates work on a scheduled holiday due to business need.
- For full-time salaried associates, paid time away as needed for sick time, vacation, bereavement, jury duty, holidays, and floating holidays, subject to manager approval.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
