Decatur - Auto Rental Manager - Full-time

Long-Lewis Career • Decatur, AL

9d

About The Position

Long-Lewis is seeking an energetic, customer-focused Auto Rental Manager to lead its rental team. The manager serves as the primary point of contact between the dealership and rental customers, helping customers select appropriate vehicles and ensuring a positive experience. The role involves responding to inquiries, leading the team, and developing strategies to meet customer satisfaction goals and sales targets.

Requirements

• Some post-high-school education or training.
• At least 1 year of experience in auto rental, customer service, or sales.
• Pleasant, courteous personality with a positive attitude and professional appearance.
• Strong administrative and organizational skills.
• Good computer and phone skills.
• Exceptional communication and interpersonal skills.
• Ability to work productively in a fast-paced team environment.
• Valid driver's license and clean driving record.

Responsibilities

• Serve as the primary contact between the dealership and rental customers.
• Respond to customer calls and inquiries, understand customer needs, and secure reservation commitments.
• Work closely with the team to deliver exceptional customer service.
• Develop and carry out strategies to meet customer satisfaction goals and sales targets.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed