Auto Parts Store Manager

Bumper to Bumper Auto Parts•Little Rock, AR

16h•Onsite

About The Position

The Store Manager is responsible for the sales and profitability of the store and directly supervises associates in a Bumper to Bumper Auto Parts retail store. This role includes management functions such as purchasing, budgeting, accounting, and personnel work, in addition to supervisory duties. The Store Manager also handles over-the-counter direct sales, takes orders in-person and by phone, and supports overall store operations through sales programs and customer/team activities. Replacement Parts, Inc. and Crow Burlingame, which includes Parts Warehouse Inc. (PWI), employs over 1,400 individuals across approximately 220 locations in twelve states, operating in the aftermarket automotive parts, paint, and heavy-duty parts business. The company celebrated 100 years of serving communities in 2019 as a privately held business.

Requirements

High school diploma or general education degree (GED)
At least 2 years of auto parts experience
Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations.
Ability to write reports, business correspondence, and procedure manuals.
Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the public.
Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume.
Ability to apply concepts of basic algebra and geometry.
Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form.
Ability to deal with problems involving several concrete variables in standardized situations.
Basic computer skills including familiarity with web browsing and the Microsoft Office suite of products.
A valid driver's license with good driving record (Class E license is required for Missouri locations)

Nice To Haves

Management experience preferred
ASE certifications preferred

Responsibilities

Provide exceptional customer service.
Direct and supervise employees engaged in sales, inventory taking, reconciling cash receipts, or in performing services for customers.
Monitor sales activities to ensure that customers receive satisfactory service and quality goods, calling on and visiting customers as required by the needs of the business or assigned by your District Manager.
Responsible for generating new sales accounts by cold calling and visiting potential customers.
Grow store profits with current customers by suggesting new products and promotions.
Maintain and submit call logs as required by the District Manager.
Accurately inventory, stock, and reorder when inventory drops to a specified level.
Instruct staff on how to handle difficult and complicated sales.
Assign employees to specific duties.
Hire, train, and evaluate personnel in stores, promoting, disciplining, and terminating workers when appropriate.
Ensure responsiveness to requests and compliance with company policies.
Run the store in compliance with all federal, state, and local laws and regulations.
Perform work activities of subordinates, such as cleaning and organizing shelves and displays and selling merchandise.
Attend virtual and in-person meetings and training sessions.
Perform other duties as assigned.
Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws.
Interviewing, hiring, and training employees.
Planning, assigning, and directing work.
Appraising performance.
Rewarding and disciplining employees.
Addressing complaints and resolving problems.