Auto Parts Counter Sales (Part Time) # 135

Replacement Parts•Boonville, MO

About The Position

The Counter Sales Level 1 provides friendly, courteous over-the-counter sales to customers, takes orders in person and by phone, and supports store operations. The role promotes sales programs and participates in customer- and team-focused activities. Sales incentives may be available. Products may include aftermarket automotive replacement parts, heavy-duty parts, automotive and industrial paint, and body shop supplies and equipment. The employee assists customers in determining the parts they need, researches availability and pricing using computer systems and catalogs, and works with experienced coworkers when needed. The position also involves locating and pulling parts, processing transactions and inventory, handling customer returns and credits, preparing orders for delivery, maintaining the store, and completing assigned training. This is a part-time, safety-sensitive position involving heavy equipment and hazardous materials. Employment is subject to post-offer, pre-employment drug testing.

Requirements

High school diploma, equivalent experience, or motivation to pursue a GED.
Ability to read and interpret safety rules, operating and maintenance instructions, and procedure manuals.
Ability to write routine reports and correspondence and speak effectively before groups of customers or employees.
Ability to calculate figures and amounts, including discounts, percentages, area, circumference, and volume, and apply basic algebra and geometry.
Ability to follow written, oral, or diagram-based instructions and solve problems involving several concrete variables in standardized situations.
Basic computer knowledge, including web browsing and Microsoft Office.
Valid driver's license and a clean driving record; a Class E license is required for Missouri locations.
Ability to meet the physical demands of the job, including regularly lifting or moving up to 10 pounds, frequently up to 25 pounds, and occasionally up to 50 pounds.
Ability to meet the essential functions of a safety-sensitive position involving heavy equipment and hazardous materials.

Nice To Haves

One year of professional automotive parts experience or two years of hobbyist automotive parts experience.

Responsibilities

Attend work as scheduled and demonstrate courteous, respectful conduct toward customers and coworkers.
Learn and follow store systems, processes, safety policies, and applicable legal and regulatory requirements.
Cooperate with coworkers and contribute as a team member.
Attend or complete assigned training to develop knowledge of product lines and complete required online training programs.
Provide exceptional customer service, including helping customers determine which parts they need.
Consult more experienced employees when necessary to offer appropriate solutions to customer problems.
Research part availability, stock numbers, inventory status, and pricing using computers and catalogs.
Locate and pull parts for customer orders; tag orders for delivery.
Receive, process, stock, straighten, dust, and rearrange inventory as needed.
Handle cash and credit transactions and properly invoice or credit customer accounts.
Follow manager instructions for new and defective core returns, customer credits, and related paperwork; work with a manager until approved to process paperwork independently.
Safely drive a vehicle in different weather and traffic conditions.
Work on the home-store inventory and assist with inventory at other locations if assigned.
Clean and maintain the inside and outside of the building, including picking up trash, sweeping, and mopping.
Perform other tasks as assigned.