Auto Parts Counter Sales (Part Time) # 135

Bumper to Bumper Auto Parts•Boonville, MO

About The Position

The Counter Sales Level 1 provides friendly, courteous over-the-counter sales and takes customer orders in person and by phone while supporting store operations. The role promotes sales programs and works with customers and teammates. Sales may include aftermarket automotive replacement parts and, as applicable, heavy-duty parts, auto and industrial paint, and body shop supplies and equipment. Incentives may be available for sales activities. The employee provides customer service, helps identify needed parts, researches availability and pricing using computer systems and catalogs, and partners with more experienced employees when needed. Duties also include handling transactions and customer accounts, receiving and organizing inventory, pulling and tagging orders, maintaining the store, completing assigned training, and following company safety policies. The position has no supervisory responsibilities. Employment is subject to post-offer, pre-employment drug testing. This is a safety-sensitive position due to the use of heavy equipment and hazardous material.

Requirements

High school diploma, equivalent experience, or motivation to pursue a GED.
Ability to read and interpret safety rules, operating and maintenance instructions, and procedure manuals; write routine reports and correspondence; and speak effectively to customer or employee groups.
Ability to calculate discounts, interest, commissions, proportions, percentages, area, circumference, and volume, and apply basic algebra and geometry.
Ability to use common-sense reasoning to follow written, oral, or diagrammed instructions and address problems with several concrete variables in standardized situations.
Basic computer knowledge, including web browsing and Microsoft Office.
Valid driver's license and clean driving record; a Class E license is required for Missouri locations.
Ability to meet the physical demands of the position, including standing, walking, handling items, reaching, talking or hearing, occasional sitting, climbing or balancing, and stooping, kneeling, crouching, or crawling.
Ability to regularly lift or move up to 10 pounds, frequently up to 25 pounds, and occasionally up to 50 pounds.
Required close and distance vision.

Nice To Haves

One year of professional automotive parts experience or two years of hobbyist automotive parts experience is preferred.

Responsibilities

Attend work on time as scheduled unless management authorizes time off.
Treat customers and coworkers courteously, respectfully, and kindly.
Learn store systems, processes, and product lines; complete assigned training and training tests.
Coordinate and cooperate with coworkers as a team member.
Follow legal, regulatory, and company safety guidelines, practices, and policies.
Maintain a neat, clean, and professional appearance.
Provide exceptional customer service, including helping customers determine the parts they need.
Partner with more experienced employees when needed to offer options and solve customer problems.
Research parts availability, stock numbers, inventory status, and pricing using computers and catalogs; ask for help when needed.
Locate and pull parts for orders; receive, put up, straighten, dust, and rearrange stock as needed.
Handle cash and credit transactions and properly invoice or credit customer accounts.
Follow manager instructions for customer core returns, ensure proper credits, and complete required paperwork, partnering with the manager until able to process it independently.
Process incoming inventory and put away stock.
Tag orders for delivery.
Safely drive a vehicle in varying weather and traffic conditions.
Participate in home-store inventory or assist with inventory at other locations if assigned.
Clean and maintain the inside and outside of the building, including picking up trash, sweeping, and mopping.
Perform other assigned tasks.