Auto Glass Installation Technician Trainee

Safelite•Fort Walton Beach, FL

18d

About The Position

A Technician Trainee learns to become a proficient auto glass technician through hands-on and classroom training. After completing the program, the trainee earns Safelite SafeTech certification and develops the fundamental skills needed to perform glass repairs, replacements, and recalibrations without supervision. The role emphasizes a can-do attitude, care, customer service, timely completion, and high-quality work. Trainees may progress to senior technician levels based on performance metrics for efficiency, quality, and customer satisfaction.

Requirements

Must be at least 18 years old.
Valid state-issued driver’s license and any other licenses required by applicable law to operate a company vehicle.
Ability to regularly lift and carry up to 35 pounds and occasionally up to 50 pounds.
Ability to stand for extended periods, work in tight spaces, and bend and twist.
Ability to use hand tools and power tools safely and effectively.
Ability to operate a motor vehicle in compliance with applicable laws and agreement to monitoring through in-cab camera/video surveillance technology.
Professionalism and a commitment to outstanding customer service and exceeding customer expectations.
Ability to work outdoors for extended periods in varied weather conditions and extreme temperatures.
Ability to work with chemicals, including flammable chemicals, as applicable to the Safelite Way of Fitting.
Ability to work scheduled days and adjust start and end times to accommodate customer needs.
Proficiency using computerized diagnostic tools for recalibrations and troubleshooting.
Problem-solving and troubleshooting skills, independently and collaboratively.
Ability to read, write, and interpret English and technical directions.
Ability to communicate orally by phone and in writing through a computer or other electronic means.
Ability to maintain a professional appearance and comply with company dress code and PPE policies.
Ability to maintain stable performance under professional or personal pressure, including time pressure and productivity measures.

Nice To Haves

High school diploma, GED, or equivalent is preferred.

Responsibilities

Observe and assist with auto glass installation and repair.
Recalibrate automotive safety systems, troubleshoot issues, and complete diagnostic testing.
Provide additional services and products.
Study for and pass certification testing, demonstrating proficiency in installations, a positive attitude, and adherence to taught techniques.
Safely operate company and customer vehicles, company-issued tools, and chemicals used during the workday.
Perform other duties as assigned and comply with company policies and standards.

Benefits

Competitive weekly pay starting at $20.25 per hour, increasing to $24.00 per hour after training and certification.
Opportunity to earn additional income when customers select value-added products and services.
Potential promotion during the first year, with senior and master technician career levels.
401(k) plan with company matching.
Medical plans.
Paid time off, holidays, and volunteer days.
Option to buy additional PTO or sell unused time, up to 16 hours.
Up to $5,250 annually in tuition reimbursement.
Paid training and the tools and resources needed for the role.
Benefits package stated to be valued at more than $10,000.