Auto Body Shop Estimator

DARCARS Automotive Group•Lanham, MD

About The Position

DARCARS Collision Center of Lanham is hiring an Auto Body Shop Estimator to inspect and appraise customer vehicles, determine repair costs, and prepare estimates for insurance claims or customer-paid repairs. The role involves working directly with customers and insurance companies to support a seamless repair process and provide excellent customer service. The estimator examines vehicle damage, calculates costs for parts, supplies, and labor, manages insurance claims, and explains estimates and expected repair timelines to customers. The role also includes checking completed repairs for quality, minimizing comebacks, and preparing final invoices that match approved estimates. Additional duties may be assigned by a supervisor.

Requirements

At least 3 years of previous automotive estimator experience.
Knowledge of major insurance program protocols and ability to upload estimates and images that meet those standards.
I-CAR or other industry training history.
High school degree or equivalent.
Must be at least 18 years of age.
Must have a valid driver's license.
Must pass pre-employment screening, including a background check.

Nice To Haves

Prior experience as an estimator is highly preferred.
Automotive certifications are a plus.

Responsibilities

Examine customer vehicles for structural, body, mechanical, or interior damage.
Estimate repair costs, including supplies, parts, and labor.
Calculate customer payments, including deductibles for repaired items.
Manage customer claims by obtaining estimates from insurance companies and reviewing them with insurance adjusters.
Explain estimates and expected vehicle return timing to customers.
Maintain high-quality repairs and minimize comebacks.
Conduct spot checks of completed jobs for thoroughness and quality.
Reconcile and prepare final invoices that match approved estimates.
Perform other duties and responsibilities as requested by a supervisor.