Auditing Clerk

PENN Entertainment • Charles Town, WV

2d

About The Position

The Auditing Clerk collects and reconciles transactions handled by the Cage and related areas and audits reports and supporting documentation to ensure accurate revenue information. The role audits activity across slots, table games, outlets, food and beverage, gift shops, the Revenue Room, and Pari-Mutuel operations, and provides timely, accurate reports upon request.

The clerk prepares exception reports for procedural violations and notifies a supervisor or management as needed. The role follows company, lottery commission, and departmental policies and procedures; maintains confidentiality and a professional work environment; supports customer service standards; and participates in required meetings and training. The position also requires safe and responsible work practices and completion of other duties or special projects as assigned.

Requirements

• Must be at least 21 years of age.
• High school diploma or equivalent required.
• At least one year of related experience and/or training.
• Ability to read and interpret safety rules, operating and maintenance instructions, and procedure manuals.
• Ability to write routine reports and correspondence.
• Ability to accurately calculate figures and amounts and perform mathematical functions applicable to business needs.
• Ability to define problems, collect data, establish facts, and draw valid conclusions.
• Ability to interpret technical and mathematical formulas.
• Ability to interpret and follow instructions provided in written, oral, diagram, or schedule form.
• Must qualify for licensing with the West Virginia Lottery and Racing Commissions each year of employment.
• Intermediate user proficiency in Microsoft Word, Excel, and Access.
• Flexible to work all shifts, including holidays, nights, weekends, and overtime as business needs dictate.
• Diplomatic and tactful communication; ability to speak clearly and politely and respond well to questions.
• Ability to interact effectively with customers and employees.
• Ability to lift up to 25 pounds occasionally.
• Ability to work where smoking is permitted and in higher-than-normal noise levels.

Responsibilities

• Collect and reconcile transactions handled by the Cage and related areas.
• Audit the Drop Verification Report to CDS.
• Audit slot reports to provide accurate revenue information.
• Audit the Master Games Report against supporting documentation and CDS.
• Audit outlets, including food and beverage and gift shops.
• Audit Revenue Room and Pari-Mutuel activity.
• Provide timely and accurate reports upon request.
• Follow company, lottery commission, and departmental policies and procedures.
• Prepare exception reports for procedural violations and notify a supervisor or management as needed.
• Complete special projects as assigned.
• Support and demonstrate superior customer service in accordance with department and company standards.
• Maintain behavior and appearance in compliance with established standards.
• Maintain confidentiality regarding internal Security department functions and other information deemed confidential.
• Maintain a professional work environment with management and staff.
• Participate in meetings and training as required.
• Perform duties safely and responsibly and report safety hazards immediately.
• Perform other duties as assigned by department or company management.

Benefits

• Day-one medical coverage (may vary by position)
• 401(k) matching (may vary by position)
• Annual performance bonus (may vary by position)
• Wellness programs supporting financial, physical, and mental well-being
• Paid time off earned according to local policy and increasing with length of employment

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED