AUDITING CLERK

Hollywood Casino at Charles Town Races • Charles Town, WV

3d

About The Position

The Auditing Clerk collects and reconciles transactions handled by the Cage and related areas, audits reports and supporting documentation to ensure accurate revenue information, and provides timely, accurate reports upon request. The role also audits activity across outlets, the Revenue Room, and Pari-Mutuel operations; prepares exception reports for procedural violations; and completes special projects as assigned.

The position requires compliance with company, lottery commission, and departmental policies and procedures, confidentiality, professional conduct, and adherence to safety and appearance standards. The clerk supports customer service standards and participates in meetings and training as required. Other duties may be assigned by department or company management.

Requirements

• Must be at least 21 years of age.
• High school diploma or equivalent required.
• A minimum of one year of related experience and/or training.
• Ability to read and interpret safety rules, operating and maintenance instructions, and procedure manuals.
• Ability to write routine reports and correspondence.
• Ability to accurately calculate figures and amounts and perform mathematical functions applicable to business needs.
• Ability to define problems, collect data, establish facts, and draw valid conclusions.
• Ability to interpret technical and mathematical formulas and follow instructions provided in written, oral, diagram, or schedule form.
• Must qualify for licensing with the West Virginia Lottery and Racing Commissions every year of employment.
• Intermediate proficiency in Microsoft Word, Excel, and Access.
• Flexible to work all shifts, including holidays, nights, weekends, and overtime as business needs dictate.
• Diplomatic and tactful communication; speaks clearly and politely, responds well to questions, and interacts effectively with customers and employees.
• Ability to lift up to 25 pounds occasionally.
• Ability to work in an environment where smoking is permitted and noise levels are higher than normal.

Responsibilities

• Collect and reconcile transactions handled by the Cage and related areas.
• Audit the Drop Verification Report to CDS.
• Audit necessary slot reports to provide accurate revenue information.
• Audit the Master Games Report against supporting documentation and CDS.
• Audit various outlets, including food and beverage and gift shops.
• Audit Revenue Room and Pari-Mutuel activity.
• Provide timely and accurate reports upon request.
• Follow company, lottery commission, and departmental policies and procedures.
• Prepare exception reports for procedural violations and notify a supervisor or management as needed.
• Complete special projects as assigned.
• Support and demonstrate superior customer service in accordance with department and company standards and programs.
• Ensure behavior and appearance comply with established standards.
• Maintain confidentiality regarding internal Security department functions and other confidential information.
• Maintain a professional work environment with management and staff.
• Participate in meetings and training as required.
• Perform duties safely and responsibly and report safety hazards immediately.
• Perform other duties as assigned by department or company management.

Benefits

• Day-one medical coverage (may vary by position).
• 401(k) matching (may vary by position).
• Annual performance bonus (may vary by position).
• Wellness programs supporting financial, physical, and mental well-being.
• Paid time off earned according to local policy and increasing with length of employment.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED