Audiovisual Technician II

University of Rochester•Marshfield, MA
•$22 - $31•Onsite

About The Position

The Audiovisual Technician II is responsible for the safe and appropriate setup, installation, operation, testing, troubleshooting, and teardown of audio and video equipment for live events. Equipment may include projectors, microphones, speakers, cameras, and lighting. The position requires a reliable cell phone for occasional calls or text messages during events. The technician communicates with clients to understand technical needs and coordinates audiovisual equipment delivery and setup for events and classes. The role also includes routine equipment maintenance and repairs, assisting students and staff with questions or issues, helping document department processes and policies, and performing basic clerical and department support tasks. This is a time-as-reported, per-diem role with scheduled hours as needed. The position is based at 264 Hutchison Road in Rochester, New York, and is designated as a University of Rochester day shift position.

Requirements

  • High school diploma and one year of experience providing audiovisual support in classrooms or a similar environment, or for live events; an equivalent combination of education and experience is acceptable.
  • Basic proficiency with modern computer programs, including Microsoft Office and Google Apps.
  • Strong problem-solving skills.
  • Excellent customer service skills.
  • Ability to communicate clearly and effectively.
  • Reliable cell phone for occasional calls or text messages during events.

Responsibilities

  • Communicate with clients to understand their technical needs.
  • Coordinate delivery and setup of audiovisual equipment for events and classes.
  • Operate audiovisual equipment.
  • Troubleshoot and resolve technical issues that arise during events.
  • Perform routine equipment maintenance and repairs as needed.
  • Ensure equipment is not damaged during use and is returned to its proper storage location.
  • Serve as a resource for students and staff addressing questions or issues.
  • Assist with developing detailed and consistent documentation for department processes and policies.
  • Assist with basic clerical work, including scheduling, organization, and training.
  • Perform other duties as assigned.
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