Audiovisual Technician 1

The University of Akron • Akron, OH

3d • Onsite

About The Position

Provide real-time support to faculty, staff, and students in the operation of classroom audiovisual systems and related instructional technology. Manage inventory and maintain documentation of equipment used in classrooms.

The role includes triaging classroom support issues, reporting major equipment failures to senior personnel, managing installed and available audiovisual equipment, and creating and maintaining documentation for classroom systems. It also provides in-person support for special events and room rentals and assists with reservations for video-conference-capable classrooms.

Requirements

• Some college courses, or a high school diploma and training in a related field.
• At least 6 months of experience and/or training in a computer-related field, including hardware, software, and networking.
• Good problem-solving skills.
• Good written and oral communication skills.
• Moderate physical effort, including extended standing and walking on rough surfaces, bending and/or stooping, and periodically lifting items weighing over 25 to 50 pounds.

Nice To Haves

• Knowledge of the principles of audiovisual technology.

Responsibilities

• Triage classroom issues and requests for support; report major failures to senior personnel for repair or replacement as necessary.
• Manage audiovisual inventory, including installed classroom equipment, on-hand spares, and items available for checkout.
• Create and maintain classroom-operation documentation, such as in-room quick reference sheets, website guides, and installation manuals.
• Provide dedicated in-person classroom support for special events and room rentals as required.
• Assist with scheduling and reservations of video-conference-capable classrooms.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED