Media Center Audiovisual Technician
About The Position
The Media Center Audiovisual Technician is a frontline customer-service position providing audiovisual installation, operation, fault isolation, maintenance, and technical support at a customer site in Newport, Rhode Island. Media Center facilities support multimedia presentations, collaboration, and video teleconferencing. The technician also helps facilitate multimedia and video teleconferencing meetings, staffs and operates facility equipment as needed, maintains current and complete user documentation, and shuts down, cleans, and secures facilities at the end of the day.
Requirements
- Possess one to three years of audiovisual experience.
- Install audiovisual cabling and wall plates in ceilings, floors, and walls.
- Install audiovisual wall, pole, recessed, and similar mount systems.
- Be able to lift more than 40 pounds.
- Be able to climb and work on a ladder and/or scaffolding, work in high and cramped places, and stand, kneel, and/or crouch.
- Be capable of learning how to operate equipment at each site.
- Be able to liaise as a member of a dynamic team.
- Provide after-hours and occasional weekend support services.
- Be a U.S. citizen.
- Hold an active U.S. government Secret security clearance or be able to obtain one.
Nice To Haves
- Operational knowledge of complex audiovisual systems and video teleconferencing systems.
- An audiovisual degree and/or product, system, or personal industry certifications.
Responsibilities
- Install, operate, isolate faults in, maintain, and provide technical support for video teleconferencing systems, including Polycom, Cisco, Vidyo, and MS Teams.
- Provide support for video systems, switchers, distribution amplifiers, and similar technologies.
- Provide support for audio systems and subsystems, including Biamp, ClearOne, Extron, and Mackie.
- Provide support for video wall systems, standalone displays, and projection systems.
- Provide support for control systems, including AMX, Extron, and Crestron.
- Provide support for digital signage and streaming media technology, including Wirecast and Elgato.
- Ensure site user documentation is current and complete.
- Staff and operate facility equipment during meetings as required.
- Shut down, clean, and secure facilities at the end of the day.
- Perform other duties as required.
Benefits
- Health insurance
- Life insurance
- Paid time off
- Holiday pay
- Short- and long-term disability
- Retirement and savings
- Learning and development opportunities
- Wellness programs
- Optional benefit elections
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
