Audiology Assistant

E.N.T. Specialty Partners•Baltimore, MD
•Onsite

About The Position

The Audiology Assistant provides assistance to audiologists with general hearing aid management and care. The role independently manages patient needs related to basic hearing aid care, appointment scheduling, and ordering hearing aid supplies, while also supporting front office staffing. The assistant prepares rooms and equipment, greets and prepares patients for testing, performs hearing screenings and tympanometry as directed, and assists with earmold impressions and hearing aid fittings. The role also involves maintaining hearing aids and related devices, handling patient records and communications, supporting inventory management, and providing patient education. This position is based in an on-site clinical office setting and follows a Monday–Friday daytime schedule. Occasional after-hours meetings may be required. Responsibilities may evolve to meet changing clinic needs.

Requirements

  • High school diploma or equivalent.
  • Strong communication, organizational, and computer skills.
  • Ability to follow instructions and maintain patient confidentiality.
  • Demonstrate a positive attitude, compassionate care, professionalism, confidentiality, accuracy, and teamwork.
  • Ability to remain focused for extended periods and manage multiple tasks efficiently.
  • Ability to work independently or as part of a team, adapt to change, and maintain a professional appearance and demeanor.
  • Ability to sit for extended periods, move throughout the office as needed, perform light lifting, and use manual dexterity for frequent computer and phone use.

Nice To Haves

  • Some college or technical training.
  • Prior experience in a healthcare setting or audiology practice.

Responsibilities

  • Prepare rooms and equipment for audiology procedures.
  • Greet and prepare patients for testing.
  • Perform hearing screenings and tympanometry as directed.
  • Assist with earmold impressions and hearing aid fittings.
  • Clean, check, and troubleshoot hearing aids and related devices.
  • Perform data entry, chart preparation, and scanning of patient documents.
  • Support audiologists in managing hearing aid inventory and supplies.
  • Provide patient education on hearing aid use and care.
  • Schedule appointments and handle follow-up communications.
  • Maintain a clean and organized work environment.
  • Support front office staffing.
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