Audiology Assistant

E.N.T. Specialty Partners•Rockwall, TX

2d•Onsite

About The Position

The Audiology Assistant provides assistance to audiologists with general hearing aid management and care. The role independently manages patient needs related to basic hearing aid care, appointment scheduling, and ordering hearing aid supplies, while also supporting front office staffing. The position is based in an on-site clinical office setting in Rockwall, Texas. The schedule is Monday through Friday during the day, with occasional after-hours meetings potentially required. Travel is occasional.

Requirements

High school diploma or equivalent.
Strong communication, organizational, and computer skills.
Ability to follow instructions and maintain patient confidentiality.
Ability to remain focused for extended periods and manage multiple tasks efficiently.
Ability to work independently or as part of a team, adapt to change, and maintain a professional appearance and demeanor.
Demonstrate a positive attitude, compassionate care, professionalism, confidentiality, accuracy, and teamwork.
Ability to sit for extended periods, move throughout the office as needed, perform light lifting, and use manual dexterity for frequent computer and phone use.

Nice To Haves

Some college or technical training.
Prior experience in a healthcare setting or audiology practice.

Responsibilities

Prepare rooms and equipment for audiology procedures.
Greet and prepare patients for testing.
Perform hearing screenings and tympanometry as directed.
Assist with earmold impressions and hearing aid fittings.
Clean, check, and troubleshoot hearing aids and related devices.
Perform data entry, chart preparation, and scanning of patient documents.
Support audiologists in managing hearing aid inventory and supplies.
Provide patient education on hearing aid use and care.
Schedule appointments and handle follow-up communications.
Maintain a clean and organized work environment.
Support front office staffing.
Adapt responsibilities as needed to meet changing clinic needs and support team success.