Medical Assistant - Audiology

Geisinger•Wilkes-Barre, PA

1d•Onsite

About The Position

The Medical Assistant supports patients and providers in an outpatient audiology setting by performing basic direct patient care and clinical support activities. The position is full-time, day shift, Monday through Friday, from 8:00 a.m. to 4:30 p.m., with 40 scheduled hours per week. Work is typically performed in a clinical environment. A $1,500 signing bonus is available if eligible. Duties include taking vital signs and weights, assisting patients with ambulation and preparation for examinations, supporting providers during minor procedures and examinations, documenting patient information in the electronic medical record, reviewing medications, reinforcing care instructions, and collecting and preparing laboratory specimens. The Medical Assistant also reports patient concerns and safety issues, supports service recovery, manages clinic supplies, and cleans and prepares equipment and exam rooms in accordance with applicable policies and procedures. The position requires a high school diploma or GED. At least one year of related work experience and previous training and/or healthcare experience are preferred. Basic Life Support certification is required within six months.

Requirements

High school diploma or GED equivalent.
Basic Life Support certification within six months.
Communication, customer service, multitasking, and teamwork skills.

Nice To Haves

At least one year of related work experience.
Previous training and/or healthcare experience.

Responsibilities

Perform basic direct patient care activities, including taking vital signs and weights and assisting patients with ambulation and preparation for examinations.
Assist providers with minor procedures by setting up, gathering supplies and equipment, applying aseptic dressings, and opening supplies.
Obtain and accurately document patient information using the electronic medical record rooming tool, and complete medication reviews.
Accompany providers and care team members during examinations and assist as directed.
Provide patient support and reinforce instructions to promote understanding and adherence to treatment and the plan of care.
Collect and prepare laboratory specimens and complete related paperwork and documentation.
Report patient concerns and questions to the appropriate care team member and follow through as directed.
Immediately report patient safety incidents, complaints, serious events, and environmental hazards to a supervisor; provide onsite service recovery as applicable or delegated.
Complete Midas reports according to policy.
Transport non-controlled medications as necessary and access non-controlled medication storage and supply areas as needed for clinic operations.
Inventory and order supplies, check for expired items, and remove expired supplies.
Maintain an organized work environment; clean and inspect equipment and clean and prepare exam rooms between patients.
Ensure exam rooms have adequate supplies and equipment.
Perform high-level disinfection or sterilization according to policy and procedure.
Comply with job-specific obligations and organizational policies and procedures.

Benefits

Full benefits, including health, dental, and vision coverage starting on day one.
Three medical plan choices, including an expanded network for out-of-area employees and dependents.
Pre-tax healthcare and dependent care flexible spending accounts and a health savings account with employer contribution.
Company-paid life insurance and short-term and long-term disability coverage.
401(k) plan with automatic Geisinger contribution.
Generous paid time off plan.
Up to $5,000 in tuition reimbursement per calendar year.
MyHealth Rewards wellness program with a financial incentive.
Adoption and fertility assistance.
Parental leave pay and military leave pay.
Free Care.com membership with discounted backup care.
Employee Assistance Program, including referrals for childcare, eldercare, and pet care; free legal guidance, mental health visits, work-life support, and digital self-help tools.
Voluntary benefits including accident, critical illness, hospital indemnity, identity theft protection, universal life, pet, and legal insurance.
A $1,500 signing bonus, if eligible.