Medical Assistant - Audiology

Geisinger • Wilkes-Barre, PA

3d • Onsite

About The Position

The Medical Assistant supports patients and providers in an outpatient audiology setting by performing basic direct patient care and clinic support activities. The role is full-time, 40 hours per week, working days from 8:00 a.m. to 4:30 p.m., Monday through Friday, at Geisinger Wyoming Valley. A $1,500 signing bonus is available if eligible.

The Medical Assistant takes vital signs and weights, helps patients with ambulation and examination preparation, assists providers with minor procedures, documents patient information in the electronic medical record, completes medication reviews, and supports patients during examinations. The role also reinforces patient instructions, collects and prepares lab specimens, communicates patient concerns to the care team, and reports safety or environmental issues.

Additional duties include maintaining supply inventory, checking for expired supplies, cleaning and preparing exam rooms and equipment, ensuring rooms are stocked, and performing high-level disinfection or sterilization in accordance with policy and procedure. Work is typically performed in a clinical environment.

Requirements

• High school diploma or GED equivalent.
• Basic Life Support certification within 6 months.
• Communication, customer service, multitasking, and teamwork skills.

Nice To Haves

• Previous training and/or healthcare experience is strongly preferred.
• At least 1 year of related work experience is preferred.

Responsibilities

• Take vital signs and weights; assist patients with ambulation and with dressing or undressing for examinations as directed.
• Help providers prepare for minor procedures by gathering supplies and equipment, applying aseptic dressings, and opening supplies.
• Obtain and accurately document patient information using the electronic medical record rooming tool.
• Complete medication reviews.
• Accompany providers and care team members during examinations and assist as directed.
• Provide support and assistance to patients as needed.
• Reinforce patient instructions to support understanding and adherence to treatment and the plan of care.
• Collect and prepare lab specimens and complete related paperwork, forms, and documentation.
• Report patient concerns and questions to the appropriate care team member and follow through as directed.
• Immediately report patient safety incidents or issues, patient and family complaints, serious events, and environmental hazards to a supervisor.
• Provide onsite service recovery as applicable or as delegated by a supervisor.
• Complete Midas reports according to policy.
• Transport non-controlled medications as necessary to meet clinic and unit needs; the role may access non-controlled medication storage and supply areas.
• Inventory and order supplies based on established levels, and remove expired supplies from inventory.
• Maintain a clean and organized work environment.
• Clean and routinely inspect equipment as appropriate to the scope of the role.
• Clean and prepare examination rooms between patients and ensure rooms have adequate supplies and equipment.
• Perform high-level disinfection or sterilization according to policy and procedure.

Benefits

• Full benefits, including health, dental, and vision coverage, starting on day one.
• Three medical plan choices, including an expanded network for out-of-area employees and dependents.
• Pre-tax healthcare and dependent-care flexible spending accounts and a health savings account with employer contribution.
• Company-paid life insurance and short- and long-term disability coverage.
• 401(k) plan with automatic Geisinger contribution.
• Generous paid time off plan with rapid accrual.
• Up to $5,000 in tuition reimbursement per calendar year.
• MyHealth Rewards wellness program with a financial incentive.
• Adoption and fertility assistance, parental leave pay, and military leave pay.
• Free Care.com membership with discounted backup care.
• Employee Assistance Program with referrals for childcare, eldercare, and pet care; free legal guidance, mental health visits, work-life support, digital self-help tools, and more.
• Voluntary accident, critical illness, hospital indemnity, identity theft protection, universal life, pet, and legal insurance.
• A $1,500 signing bonus if eligible.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED