Audio Visual Technician II

National Capitol Contracting LLC•Huntsville, AL

3d•$90,000 - $100,000•Onsite

About The Position

National Capitol Contracting is seeking a service-oriented Audio Visual Technician to support a conference center in Huntsville, Alabama. This is an onsite position requiring an active Top Secret clearance and the ability to obtain a TS/SCI CI Poly. The technician will join a close-knit team supporting conference and event spaces, with access to support, education, and leadership from NCC’s wider team and corporate offices. The role involves installing, configuring, testing, troubleshooting, and maintaining audiovisual systems and equipment; supporting meetings and event setups; responding proactively to customer trouble tickets; and coordinating with AV Engineering and leadership on outages, changes, and special requests. The technician will also provide basic end-user training, follow safety procedures, and participate in customer-provided safety, MEWP, and fall-risk training. With guidance from AV Engineering, the technician will conduct system testing and commissioning. The schedule is Monday through Friday. The physical environment requires standing for periods, walking throughout the campus between conference rooms and event spaces, and being mobile to perform the duties. Compensation is listed as $90,000–$100,000; actual compensation may vary based on job-related and organizational factors.

Requirements

Active Top Secret security clearance.
Ability to obtain TS/SCI CI Poly.
At least 5 years of relevant experience in a similar role supporting and troubleshooting audiovisual systems or components in a conference or event space.
Previous experience as an installer.
Knowledge of AV audio technologies, including reinforcement, audio processing, and live event support.
Knowledge of AV control systems such as QSC, AMX, and Crestron.
Working knowledge of networking AV equipment.
Familiarity with Digital Signal Processing.
Ability to work independently and as part of a team.
Customer service skills.
Excellent communication skills.

Nice To Haves

CTS and other audiovisual-related certifications are desirable but not required.

Responsibilities

Service and install audiovisual systems, including mounting or replacing equipment, cabling, testing, and terminating cables.
Support meeting and event setup across the conference center and reinforce building teams.
Analyze and troubleshoot audiovisual technical issues.
Work with AV Engineering and leadership to assess, prioritize, and address outages, change actions, and special requests.
Monitor incoming trouble tickets in real time on the customer ticket platform and respond proactively.
Provide basic training to end users on newly installed audiovisual systems.
Configure audiovisual equipment, including monitors, displays, microphones, and speakers.
Ensure work meets quality standards and customer expectations.
Follow safety protocols and procedures during installation activities.
Receive customer-provided training and certifications, including safety, MEWP, and fall-risk training.
Conduct comprehensive system testing and commissioning with guidance from AV Engineering.