Audio Visual Technical Coordinator

Advanced Systems Group•Menlo Park, CA

2d•Onsite

About The Position

Advanced Systems Group, LLC is hiring a full-time, onsite Audio & Visual Technical Coordinator to support live events, meetings, and AV operations at a client’s corporate campus in Menlo Park, California. The role provides hands-on experience with AV equipment and systems in a dynamic environment. Local travel is required. The coordinator assists with AV setup and operation for internal events, all-hands meetings, and live streams; performs pre-event audio, video, and lighting checks; and provides in-room support during events. The role also includes routine checks and troubleshooting in executive and conference rooms, organizing AV spaces and cabling, coordinating escalations with the AV Supervisor and IT teams, tracking upcoming AV needs, maintaining equipment and service documentation, supporting inventory and equipment moves, and assisting with room resets or reconfigurations. The position calls for strong technical troubleshooting, attention to detail, clear communication, customer service, time management, collaboration, and adaptability. The work includes extended periods of focus and computer use, frequent setup and breakdown of AV gear, and high-pressure live event settings with tight schedules, loud noise, and active equipment operation. The posting notes that additional projects or tasks may be assigned as needed.

Requirements

2–4 years of experience in AV coordination, production assistant, or AV support roles.
Familiarity with AV systems including video switchers, microphones, projectors, and comms.
Comfort using task-tracking tools such as Slack, Monday.com, or Zendesk.
Ability to troubleshoot AV issues during daily operations and live events.
Clear, professional communication with stakeholders, AV teams, and IT support, in person and in writing.
Strong customer service, time management, attention to detail, teamwork, and adaptability.
Ability to maintain focus for long periods, use computers and AV hardware/software for extended periods, and frequently set up, adjust, and break down video, audio, and streaming gear.

Nice To Haves

Previous experience in corporate or live event settings.
Bachelor’s degree.
AV certifications or trade school.
Experience with Ross Ultrix or Acuity systems.
Familiarity with Shure, Blackmagic, Clear-Com, or similar AV hardware.
Experience with LED walls, video routers, and projection systems.
Basic knowledge of lighting consoles such as ETC Colorsource.
Hands-on use of streaming software or video conferencing platforms.

Responsibilities

Assist with setup and operation of AV systems for internal events, all-hands meetings, and live streams.
Conduct audio, video, and lighting checks before events and ensure AV equipment is ready for meetings and events.
Provide in-room AV support during events and escalate issues when needed.
Perform routine AV system checks in executive and conference rooms.
Troubleshoot everyday AV issues in meeting spaces.
Keep AV areas organized and clean, and manage cable setups.
Coordinate with the AV Supervisor and IT teams to escalate system-level problems.
Track AV requirements for upcoming meetings and events and assist with room setup logistics.
Maintain documentation on equipment usage, service tickets, and maintenance logs.
Support gear labeling, inventory management, and minor equipment moves.
Help with room resets or reconfigurations as directed by AV leadership.