Audio Visual Technical Supervisor
About The Position
Advanced Systems Group, LLC is hiring an Audio Visual Technical Supervisor to lead AV operations supporting live events, executive meetings, and corporate communications at the client’s headquarters in Menlo Park, California. This is a full-time, onsite position; candidates must currently live within commuting distance of Menlo Park. The supervisor serves as the senior AV point of contact, leads support staff and vendor technicians, and ensures equipment and personnel are ready for events. The role maintains and troubleshoots AV systems, manages inventory and documentation, and provides end-to-end event support from setup and testing through live operation and teardown. It also supports conferencing equipment and Logitech returns, incident ticketing, purchasing and purchase-order processing, and oversight of Event Maestro Management, including a full-stack internal dashboard. The role has direct reports. Duties may be added or changed as priorities shift.
Requirements
- 7–10+ years of experience in AV technical operations, including team or vendor management.
- Demonstrated experience supporting and delivering live corporate events, including all aspects of event AV from setup through live execution and real-time troubleshooting.
- Strong background supporting high-level corporate AV environments and executive communications.
- Advanced knowledge of video, lighting, audio, communication (intercom), and streaming systems.
- Ability to independently troubleshoot audio, video, and networked AV systems.
- Proven ability to lead technical operations in high-pressure, fast-paced environments.
- Excellent communication and customer service skills, especially with executive stakeholders.
- Strong organizational and documentation practices.
- Working knowledge of AV-over-IP, Dante, NDI, or similar technologies.
- Must currently live within commuting distance of Menlo Park, California.
Nice To Haves
- Experience supporting hybrid meetings and remote contributors.
- Familiarity with control room environments and multi-camera productions.
- AVIXA CTS, Dante, or Crestron certifications preferred.
Responsibilities
- Act as the senior AV point of contact and manage Flex support staff and vendor technicians.
- Supervise onsite and remote AV technicians, ensuring technical readiness and staff coordination.
- Train and mentor junior AV staff and freelance crew.
- Maintain AV equipment in event spaces and executive conference rooms.
- Perform preventative maintenance and system health checks.
- Troubleshoot and resolve technical issues; document system issues, fixes, and workflows.
- Maintain AV equipment inventory and coordinate repairs or replacements.
- Archive technical documentation according to Robinhood and ASG standards, and contribute to improving AV operations and SOPs.
- Lead and operate AV systems for live events, executive meetings, and corporate communications.
- Set up and manage microphones, speakers, displays, projectors, and video-conferencing tools for indoor and outdoor events.
- Provide event support from pre-event setup and testing through live execution and teardown.
- Monitor and adjust audio and video feeds for performance and quality.
- Operate and support video switchers, routers, and streaming platforms as needed.
- Support management of video-conferencing and Logitech equipment for RMA, including incident ticketing, purchasing, and purchase-order processing.
- Oversee Event Maestro Management, including development, direction, and oversight of a full-stack internal dashboard.
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What This Job Offers
Job Type
Full-time
Career Level
Senior
Education Level
No Education Listed
