Audio Visual Specialist I - 529139
About The Position
The Audio Visual Specialist I develops proprietary control system programs and graphical user interfaces for integrated audio visual systems. Coordinates and supports the overall design and installation of these systems. Serves as technical support for faculty and staff. Manages projects or particular project tasks related to programming development and Audio Visual system design. Provides guidance and training to Audio Visual Technicians. Work independently and accomplish advanced audio video systems work in areas such as audio video systems installation and commissioning; trouble-shooting complex system issues; advanced level control systems configuration. A/V system design. Technical live event planning and implementation. Custom multiplex wiring and installation of hardware components including displays (some large), projectors, speakers, microphones, A/V furniture, etc. in addition to the termination and testing of several types of AV technology. Monitor and respond to calls to the Audio Visual Solutions help-desk. Responsible for directing the work of student assistants or other lower level staff. Serve as project manager during peak operations periods. Daily tasks are transitional, employee should be capable and comfortable working in an agile environment. When not on job sites, the employee will be in normal office conditions and be required to use equipment including computers, printers, peripherals, as well as other specialized test equipment and should be proficient with computer software such as Microsoft Outlook, Word, & Excel in addition to having a working understanding of networking principles. Work with faculty, staff, and students daily in the performance of duties as representatives of the department. Demonstrate exemplary customer service skills, strong verbal and written communication skills, and sound business judgement as a representative of the department.
Requirements
- High school diploma or GED and four (4) years of audio visual technical support experience; OR associates and two (2) years of audio visual technical support experience; OR bachelor's degree and some audio visual technical support experience.
- Valid U.S. driver's license.
- At least 19 years of age at time of hire.
- Acceptable Motor Vehicle Report that is in compliance with University policies.
- Advanced knowledge of audio visual systems including the ability to setup, configure, calibrate equipment, particularly related to control system programming and interface design.
- Basic networking knowledge.
- Working knowledge of customer service.
- Ability to communicate clearly with end-users.
Nice To Haves
- CTS and other industry certifications (Extron, Crestron, Biamp).
Responsibilities
- Develops proprietary control system programs and graphical user interfaces for integrated audio visual systems.
- Coordinates and supports the overall design and installation of audio visual systems.
- Serves as technical support for faculty and staff.
- Manages projects or particular project tasks related to programming development and Audio Visual system design.
- Provides guidance and training to Audio Visual Technicians.
- Performs advanced audio video systems installation and commissioning.
- Troubleshoots complex system issues.
- Performs advanced level control systems configuration.
- Designs A/V systems.
- Plans and implements technical live events.
- Installs hardware components including displays, projectors, speakers, microphones, and A/V furniture.
- Terminates and tests various AV technologies.
- Monitors and responds to calls to the Audio Visual Solutions help-desk.
- Directs the work of student assistants or other lower level staff.
- Serves as project manager during peak operations periods.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
