Audio Visual Sales Coordinator - Edmonton Convention Centre

Encore Global • Edmonton, AB

62d • Onsite

About The Position

The Sales Coordinator is responsible for assisting the Event Technology team by
selling equipment and services for events of all sizes with a special focus on
events under $5K in revenue.  Complete sales order entries and other sales
related activities.  Provide general sales administration support as needed
including order entry, opportunity management, billing, and customer follow-up. 
The position reports into Sales Director or Director, Event Technology.

Requirements

• Minimum of a High School diploma; BS/BA is preferred or 1+ years of sales/event experience
• Prior technology, sales, hospitality or event planning experience a plus
• Technical aptitude and proficiency with computer software and programs
• Strong written and verbal communication skills

Responsibilities

• Directly sell smaller events such as Banquet Event Order (BEO) bookings, exhibitors, affiliate business, and In-Conjunction-With (ICW) events, as determined appropriate by the Manager.
• Maximize revenue and adhere to event profit guidelines for all assigned business.
• Meet client needs through attending client meetings and responding to client concerns, questions and problems.
• Close business by obtaining commitment to buy while maximizing revenue and adhering to event profit guidelines for all assigned business.
• Handles customers’ requests by phone, on-line chat, email, and other channels. Follow up with internal and external customers through confirmed order hand-offs.
• Follow up with clients through final billing, thank you letters, post-event service evaluations and lead hand-offs.
• Effectively use ENCORE tools and resources to promptly respond to customer requests.
• Ensure CRM is always accurate and up to date.
• Facilitate strong information exchange with aligned venue leadership teams.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED