Audio Visual Tech

Margaritaville Lake Resort Lake of the Ozarks•Osage Beach, MO

1d•Onsite

About The Position

Driftwood Hospitality Management’s company culture empowers our associates to take initiative, be proactive, and contribute to the success of their property with well-defined strategies and objectives. Driftwood Hospitality Management is renowned for our fully integrated approach to hospitality services — all with outstanding client service. Our team is made up of the best talent in the hospitality industry, down to every employee, position, and hotel. Join the team and love your job! The team at Margaritaville Lake Resort is here to create and deliver fun and escapism for our guests, with good pay, extensive benefits and a family atmosphere, we are seeking an audio visual technician with the right skills to support the department’s goal to provide seamless technical resources and support for a wide variety of events and functions. As an Audio Visual Technician you will set up, support and trouble shoot a variety of audio visual resources for a variety of events. Your expertise in relevant technologies and types of equipment will allow you to provide a seamless service to our guests.

Requirements

Must be at least 18 years of age
Must have comprehensive knowledge of the English language to effectively communicate with guests, associates, and vendors.
Ability to scrupulously follow all Driftwood and Margaritaville policies and procedures.
Projects and assignments are completed thoroughly, professionally, and with care
Adjusts to high-pressure conditions and is open to change.
Assumes responsibility for personal growth and development.
Conducts him\herself, acts and dresses professionally at all times.
Expresses ideas and conveys information clearly, effectively, and professionally.
Actively listens to others.
Conveys company information, decision, or problems to appropriate parties on a timely basis.
Works to resolve disagreements and is respectful of peers and co-workers.
Minimum lifting & pulling of 50 plus pounds using proper lifting techniques.
If weight exceeds 50 pounds, asking for assistance is required.
Pushing, bending, stooping, upward reaching, manual dexterity.
Hearing, writing, typing.

Responsibilities

Have an extensive knowledge of audio/visual equipment to include sound and data projectors, as well as computers, internet and lighting.
Ensure that details are followed from the banquet event order (BEO).
Provide guests with the finest quality of service at all times and in a warm and friendly manner.
Ensure all AV areas are maintained in a clean, organized and safe condition.
Ensure that at the close of a function and at the end of the workday, all banquet rooms are cleared and securely locked, and all equipment is stored in the designated area.
Take ownership of all guest compliments or complaints, and relay same to management.
Submit maintenance requests to the AV Manager/Director of Catering Operations.
Meet with function group leader to determine last minute changes and discuss various setup arrangements.
Assist staff with room set ups and clean up when necessary.
Maintain Driftwood and Margaritaville standards of food, beverage, and quality guest service.
Ensure guest satisfaction by delivery of an exceptional product.
Attend required meetings.
Must have radio system with ear piece at all times.
Other duties may be assigned.