Audio Visual Tech

DRIFTWOOD HOSPITALITY MANAGEMENT•Osage Beach, MO

1d•Onsite

About The Position

Driftwood Hospitality Management's company culture empowers associates to take initiative, be proactive, and contribute to property success with well-defined strategies and objectives. They are renowned for their fully integrated approach to hospitality services with outstanding client service. The team at Margaritaville Lake Resort aims to create and deliver fun and escapism for guests. The company offers good pay, extensive benefits, and a family atmosphere. They are seeking an audio visual technician with the right skills to support the department’s goal of providing seamless technical resources and support for a wide variety of events and functions. As an Audio Visual Technician, the role involves setting up, supporting, and troubleshooting various audio visual resources for events, utilizing expertise in relevant technologies and equipment to provide seamless service to guests.

Requirements

Must have comprehensive knowledge of the English language to effectively communicate with guests, associates, and vendors.
Ability to scrupulously follow all Driftwood and Margaritaville policies and procedures.
Projects and assignments are completed thoroughly, professionally, and with care
Adjusts to high-pressure conditions and is open to change.
Assumes responsibility for personal growth and development.
Conducts him\herself, acts and dresses professionally at all times.
Expresses ideas and conveys information clearly, effectively, and professionally.
Actively listens to others.
Conveys company information, decision, or problems to appropriate parties on a timely basis.
Works to resolve disagreements and is respectful of peers and co-workers.
Minimum lifting & pulling of 50 plus pounds using proper lifting techniques.
If weight exceeds 50 pounds, asking for assistance is required.
Must be at least 18 years of age

Responsibilities

Have an extensive knowledge of audio/visual equipment to include sound and data projectors, as well as computers, internet and lighting.
Ensure that details are followed from the banquet event order (BEO).
Provide guests with the finest quality of service at all times and in a warm and friendly manner.
Ensure all AV areas are maintained in a clean, organized and safe condition.
Ensure that at the close of a function and at the end of the workday, all banquet rooms are cleared and securely locked, and all equipment is stored in the designated area.
Take ownership of all guest compliments or complaints, and relay same to management.
Submit maintenance requests to the AV Manager/Director of Catering Operations.
Meet with function group leader to determine last minute changes and discuss various setup arrangements.
Assist staff with room set ups and clean up when necessary.
Maintain Driftwood and Margaritaville standards of food, beverage, and quality guest service.
Ensure guest satisfaction by delivery of an exceptional product.
Attend required meetings.
Must have radio system with ear piece at all times.
Other duties may be assigned.