Audio Visual Programmer

DecisionPoint | Cortek•Scott Air Force Base, IL

3d•Onsite

About The Position

DecisionPoint seeks an Audio Visual Programmer to support HQ SDDC AV/VTC operations and multimedia support under the GITSS program. This position will support the setup, testing, operation, troubleshooting, programming, maintenance, and modernization of AV/VTC technologies used in SDDC conference rooms and mission spaces. The Audio Visual Programmer will support secure and non-secure VTC systems, portable and fixed AV systems, desktop VTC capabilities, conference room technologies, control systems, and user support for high-visibility meetings, events, and mission operations. This position is located at HQ SDDC, Scott Air Force Base, Illinois. Note: By applying to this position, you acknowledge and consent to having your resume included in an active competitive government contract bid.

Requirements

Must hold an active Secret clearance.
Must be eligible to obtain and maintain required Common Access Card (CAC), facility access, system access, and Government network access.
High School Diploma required.
Minimum 5 years of AV/VTC operations, engineering, installation, maintenance, or programming experience.
Experience with Crestron or comparable control systems, audio processors, displays, video walls, matrix switches, and conference room technologies.
Knowledge of AV/VTC system design, installation, programming, maintenance, troubleshooting, and documentation.
Familiarity with DISN Video Services, Global Video Services, Microsoft Teams, secure VTC environments, and multimedia support.
Ability to maintain as-built documentation, system drawings, operating guides, and test plans.
Strong AV/VTC troubleshooting and programming skills.
Strong customer-facing communication skills for executive and mission events.
Ability to work onsite and support short-notice or after-hours mission requirements.
Strong documentation, configuration management, and change management discipline.

Nice To Haves

Associate or bachelor’s degree in Audio Visual Technology, Information Technology, Engineering Technology, Communications, or related discipline preferred.
Experience supporting secure and non-secure VTC systems in DoD or federal environments preferred.
Experience supporting high-visibility events, senior leader briefings, and mission operations preferred.
DVS VTC Non-Resident Phase Facilitator certification and DVS VTC Resident Phase Facilitator certification preferred.
Crestron, AVIXA CTS/CTS-I/CTS-D, Extron, Biamp, AMX, or equivalent AV certifications preferred.
DoD 8140 / 8570 certification as required by final labor category mapping.

Responsibilities

Set up, test, operate, troubleshoot, and take down AV/VTC systems supporting SDDC conference rooms and mission events.
Provide operational support for secure and non-secure VTC systems, portable AV kits, fixed conference room systems, and desktop VTC capabilities.
Support VTC scheduling, execution, user assistance, and issue resolution.
Design, program, install, test, and maintain AV/VTC technologies within SDDC facilities.
Program and configure control systems, audio processors, displays, matrix switches, and related AV/VTC components.
Support AV/VTC engineering projects, upgrades, preventive maintenance, firmware updates, and equipment replacement.
Maintain AV/VTC architecture documentation, operating instructions, as-built drawings, programming code, and system guides.
Support AV/VTC A&A documentation, STIG compliance, outage reporting, POA&M tracking, and SOP development.
Provide support for distinguished visitor events, senior leader meetings, ceremonies, briefings, and special events.
Coordinate with equipment manufacturers for warranty repair, replacement, firmware, and software support.
Provide performance metrics, after-action reports, preventive maintenance documentation, and upgrade recommendations.