Audio Visual Engineer

TEKsystems•City of Utica, NY

10d•$30 - $33•Onsite

About The Position

The Instructional Technology Engineer designs, supports, and enhances technology for student learning and faculty teaching in place-based, hybrid, and online classes across university classrooms and other learning spaces. The position provides project leadership and audio/video technical design support, and manages the design, operation, and maintenance of classroom presentation systems and enterprise rich-media distribution systems. The role coordinates classroom and facility operations, preventive maintenance, and just-in-time technical response; supports lecture capture and university events; and works with instructional technology staff, managers, Associate Directors of Learning Environments, faculty, students, staff, construction teams, and other university departments. The engineer also helps improve informal learning environments such as computer labs, the Makerspace, residence hall lounges, and studio spaces. The position is based onsite in Utica, New York, with occasional travel to remote campuses.

Requirements

Broad knowledge of audio and video production equipment operation and distribution.
Working knowledge of computer applications, including Microsoft Office and web-based applications.
Good knowledge of Extron Electronics products and control systems.
Understanding of emerging trends in presentation and media distribution technologies.
Outstanding verbal and written communication skills.
Familiarity with commonly used AI tools and platforms, including generative AI assistants, AI-powered enterprise productivity features, and AI-enhanced support and automation tools.
Ability to lift 40 pounds to waist or shoulder height and 20 pounds above the head; carry 20 feet; and push, pull, and hold weight.
Ability to perform the stated physical activities, including sitting, standing, walking, kneeling, stooping, and operating computers, electronic equipment, hand tools, and power tools.
Ability to see, distinguish colors, hear/listen, touch, and speak.

Responsibilities

Implement technology according to design standards in classrooms, seminar rooms, auditoriums, team rooms, computer labs, and other learning and collaboration spaces.
Work with engineers, construction managers, faculty, and internal and external university groups on learning-space projects.
Coordinate projects ranging from renovations to new building construction with Instructional Technology Engineers and Consultants.
Provide and coordinate operational and technical support for classroom spaces, computer laboratories, and the Makerspace.
Operate, integrate, maintain, and troubleshoot classroom presentation systems, AV equipment, and computer systems.
Set up, connect, and monitor cameras, computers, projectors, audio and video mixers, and other equipment for live and recorded use.
Support installation, operation, and maintenance of printing infrastructure and specialty equipment.
Instruct students, faculty, and staff in the use of audiovisual equipment.
Supervise student employees who provide support services.
Coordinate operation, preventive maintenance, and timely technical response for campus facilities.
Coordinate technology and accessibility support for university events and lecture capture services.
Collaborate with university departments to enhance informal learning spaces.
Keep technical skills and knowledge current and advise Learning Environments team members about equipment usage trends.
Travel occasionally to remote campuses to support and install classroom systems.