Audio/Visual Coordinator

Chaminade University Of Honolulu•Honolulu, HI

1d•$0 - $45,000•Onsite

About The Position

The Audio Visual (AV) Coordinator is responsible for managing all audio and visual services on campus, including the technical aspects of events, collaborating with stakeholders, hiring and training staff, and staying up-to-date with new technologies. The post holder must have excellent communication, organizational, and interpersonal skills to effectively manage their team and prioritize tasks. This role is critical to ensure high-quality audio and visual support for events and performances and enhance the educational and cultural experience of the university community.

Requirements

Associates Degree or 1 year of relevant experience, including customer service.
Passionate about delivering excellent customer service
Strong communication and interpersonal skills with the ability to interact and work and build a positive relationship with individuals at all levels of the university
Proficiency in Microsoft Office Suite or related software
Excellent project management and organizational skills and the ability to prioritize work and resources and manage multiple projects simultaneously
Ability to meet deadlines
In depth knowledge of audio and video equipment and technologies
Experience setting up AV equipment for various events
Experience using video teleconferencing platforms (Zoom, MS Teams, Google Meet)
Familiar with audio and visual room control systems (Extron, Kramer, etc)
Must be able to lift 50 pounds, walk the campus with ease, and have excellent motor skills.
Must have finger dexterity.
Must be able to communicate information and ideas so that others will understand.
Must be willing and able to work occasional nights and weekends on a varying schedule, with minimal notice
Observes all safety and health regulations and works in accordance with safe work procedures and policies of the University. Reports unsafe acts/conditions and injuries in a timely and proper manner
An expressed willingness to respect and support the Catholic and Marianist identity of Chaminade University of Honolulu and to perform all duties in a manner consistent with Marianist educational values and mission of the University.
Understanding of and respect for the University’s designation as an institution that serves students of Native Hawaiian and Pacific Island ancestry.

Nice To Haves

Bachelor’s degree in audiovisual technology, event management or a related field or 3 years of relevant experience, including customer service

Responsibilities

Ensure seamless execution of events through accurate and prompt setup, operation and breakdown of AV equipment
Deliver, setup and operate projectors, video screens, laptops, web and conference cameras, PA systems, media switches and other related media technologies for events and functions such as meetings, presentations, and/or conferences
Advise and assist with the design and installation of any AV equipment on campus
Meet with end-users on site to ensure their AV requirements are met and equipment is set up properly
Be AV lead and support for events involving Audio Visual
Deliver, setup and operate projectors, video screens, computers, web, media switches, and other related media technologies for classroom use
Repair and maintenance of AV systems
Create AV documentation to maximize degree of self-help for student, staff, and faculty
Create, maintain, and catalog technical system documents
Create and maintain relationships with vendors
Coordinate equipment repairs and replacement with vendors as needed
Provide technical assistance and walk-through support for AV systems to end-users
Performs proactive AV technology reviews and preventative maintenance as required in event spaces, conference rooms, etc to ensure accurate implementation and operational support
Manage inbound AV requests
Identify problems which must be escalated and refer them to the appropriate person within Information technologies and Support.
Stay up to date on Audio Visual technology and advancements
Provides clients with basic instruction in hardware and software use
Hire, train, and supervise employees and student workers
Acquire knowledge of services and department processes to respond to client inquires
Provide how-to assistance via various modes of communication
Provide friendly and knowledgeable assistance regarding the use of Chaminade IT resources.
Assist other members of the Chaminade IT team when required
Other duties as assigned