Audio Visual Technician

chicago history societyChicago, IL
$28 - $40Onsite

About The Position

The AV Technician sets-up/installs, maintains, operates and trains users to operate AV equipment in museum galleries. The Technician also assists in the maintenance of AV systems in exhibit areas.

Requirements

  • Must have a minimum of High School graduate/GED, some college preferred
  • Technical aptitude and at least one-year previous technical experience working with AV equipment
  • Computer literacy (PC and Mac) in Microsoft Word, Outlook, PowerPoint, Excel, audio editing and CD/DVD authoring software
  • Excellent customer service skills proven through demonstrated ability to interact well with people and communicate in a professional manner
  • Excellent manual dexterity skills
  • Ability to lift, carry or otherwise move and position objects weighing up to 50 pounds
  • Ability to ascend and descend ladders and lifts, as well as work from ladders and lifts
  • Able to accommodate a flexible schedule – some evening and weekend hours will regularly be required for event and program coverage
  • Ability to work well under pressure
  • Ability to work effectively with staff members in resolving hardware problems
  • Ability to identify problems, and recommend and implement solutions
  • Strong diagnostic/problem solving abilities
  • Dependable and responsible
  • Strong personal initiative and ability to work well with minimal supervision
  • Strong organizational skills and attention to detail
  • Commitment to the mission, values, and programs of the Chicago History Museum

Responsibilities

  • Participate in daily inspection and startup operations of AV equipment in temporary and permanent galleries
  • Set-up, operate, troubleshoot and breakdown all AV equipment, including sound, recording equipment, LCD projection equipment, monitors, VCRs, CD and DVD players slide projectors, microphones, and mixers during both daytime and evening programs/events
  • Presence at selected events, videoconferences, and presentations to ensure satisfactory operation
  • Keep up with new technology, assess current equipment, recommend upgrades and forecast equipment needs
  • Effectively schedule multiple projects or tasks, prioritize work, and maintain a positive approach to accommodate shifting priorities and simultaneous deadlines
  • Act as technical contact for outside audio/visual companies
  • Oversee maintenance contracts and outside contractors who repair or install new equipment
  • Assure proper storage, maintenance and record-keeping of equipment and supplies, so that both built-in and portable AV equipment is accounted for and in good working condition
  • Provide support and training to CHM staff on use of AV equipment
  • Assist the Director of Properties with phone system and programming
  • Assist the Director of Properties with copier care and maintenance
  • Contribute to and promote a positive culture at CHM by demonstrating the following values in their interactions with colleagues, external partners, and all audiences and through the products developed and services delivered: Discovery, Creativity, Empathy, Authenticity, Integrity, Service, Collaboration
  • Assist in creation and updating of operational guides
  • Assist in audio tour implementation and maintenance
  • Assist in audio and visual recording/archiving of Museum programs
  • Assist in developing and carrying out policies and procedures for the department, division, and institution as requested
  • Other duties as assigned
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