Audio Technician US

Solotech Inc.•Antioch, TN
•Onsite

About The Position

Solotech is seeking an Audio Technician to join their team. As a global leader in live productions, systems integration, and virtual technology, Solotech is comprised of over 2,000 passionate individuals dedicated to delivering spectacular experiences worldwide. The Audio Technician will be responsible for preparing and scanning rented audio equipment, managing inventory, preparing transport cases, and potentially loading trucks for outbound shipments. This role involves quality control, maintenance, organization of audio equipment, pulling orders for events, performing inventory counts, and interpreting system drawings. The technician may also be required to customize equipment, program devices, prepare racks, install software updates, and ensure all necessary accessories are supplied. Maintaining excellent condition of equipment, ensuring section cleanliness, reporting issues, and assisting other technicians are also key aspects of the role. The technician will also clean and inspect returned equipment and upgrade items as needed, following all quality and company standards.

Requirements

  • High School Diploma or GED
  • Minimum of 2 years of experience in an audio equipment workshop or on live events
  • Familiarity with computer networking, applicable hardware, and software
  • Good knowledge of Office 365 (Word, Excel, Outlook, Planner)
  • Ability to solve complicated problems
  • Thoroughness and attention to detail
  • Well-developed organizational skills
  • Demonstrated ability to work well with clients (internal and external)
  • Ability to adapt to change easily
  • Ability to work independently and within a team
  • Regularly required to sit, walk, speak, and hear
  • Regularly required to type, write, and read
  • Occasionally required to stand, carry, reach, lift and push up to 75 lbs.

Nice To Haves

  • Knowledge of the R2 inventory software
  • Flexibility of working schedule

Responsibilities

  • Prepare and scan rented audio equipment and put them back upon returns in the inventory in the designated space.
  • Prepare transport cases and may have to load them in the truck for outbound shipments.
  • QC and maintain audio speakers, amplifiers, cables, cases, etc.
  • Maintain organization of audio equipment.
  • Pull orders for upcoming audio events.
  • Perform periodic inventory counts.
  • Create, read, and interpret system drawings, schematics, and plans.
  • Examine lists of equipment to be prepped for tours and assist in pulling tour orders.
  • Coordinate the preparation of orders on a priority basis with the supervisor.
  • Prepare, scan, and receive orders in the R2 inventory system.
  • Customize equipment if requested by the customer according to the purchase order, including completing lists in R2 software, modifying equipment parameters, programming equipment, preparing racks and interconnection of systems, installing software versions and updates, and supplying necessary accessories.
  • Ensure all equipment sent to planned locations is in excellent condition.
  • Ensure the order and cleanliness of their section.
  • Report any breaks and/or missing items to the supervisor.
  • Keep track of inventories, kits, cable assembly bundles, etc.
  • Respond to questions or issues from technicians and coordinators.
  • Clean and visually inspect returned equipment.
  • Upgrade items to the current version (e.g., painting, cleaning).
  • Follow quality standards as well as the company’s and/or industry’s standards of preparation.
  • Perform other duties related to the position.
  • Assist with work outside of the audio department when required.

Benefits

  • Competitive compensation
  • Group insurance plan
  • 401(k) with employer contribution
  • Skills development activities
  • Opportunities for career advancement
  • Work environment conducive to personal health and well-being
  • Employee assistance program
  • Paid time off
  • Referral program
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