Audience Engagement Manager

RELXNew York, NY
Hybrid

About The Position

LexisNexis Legal & Professional is seeking a dedicated Audience Engagement Manager to join its new audience team within the Legal News division (Law360/Law360 Pulse/MLex). This role is crucial for deepening and growing subscriber engagement with journalism across these media brands. The manager will be a key partner for editorial teams and collaborate closely with marketing and product teams. This is a newly created position with the opportunity to make a significant impact as the team is built from the ground up. The company is a global provider of information-based analytics and decision tools, with a long-time leadership in deploying AI and advanced technologies to the legal market.

Requirements

  • Curious, analytical person who thrives in a fast-paced environment.
  • Experience in audience development, digital marketing, or content analytics.
  • Familiarity with analytics tools such as Google Analytics, Adobe Analytics, Parse.ly, Chartbeat.
  • Ability to identify patterns in data and communicate insights in plain, accessible language.
  • Exceptional analytical skills and excellent written communication.
  • Solid collaboration skills.

Nice To Haves

  • Experience in a newsroom, media, or editorial analytics environment highly preferred.
  • Experience with A/B testing and interpreting results preferred.
  • Awareness of legal-industry audience preferences and sensitivities.

Responsibilities

  • Analyze article and newsletter performance across platforms to understand what resonates with readers.
  • Translate complex data into concise insights that support editorial decision-making.
  • Help shape editorial strategies to maximize audience impact.
  • Track audience behavior by product, region, channel, and topic to uncover growth opportunities.
  • Identify high-performing formats, topics, and tones, and share insights.
  • Write clear, jargon-free performance reports that explain why certain content succeeds.
  • Design, run, and interpret A/B headline tests.
  • Collaborate with product, marketing, and editorial teams on content promotion strategies.
  • Help build trust and understanding of engagement metrics across the newsroom.

Benefits

  • Appealing working prospect for our people.
  • Numerous wellbeing initiatives.
  • Shared parental leave.
  • Study assistance.
  • Sabbaticals.
  • Annual incentive bonus.
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