Coordinator, Marketing & Audience Engagement
About The Position
The New York Philharmonic seeks a Coordinator, Marketing & Audience Engagement to join the Marketing team. This position works closely with the Associate Director, Loyalty Marketing and Audience Insights to support audience loyalty and development initiatives including on-site events and activations, subscriber recognition, partnerships, and focused communication. This role is ideal for an early career arts professional who is eager to grow their skills across a variety of direct marketing efforts while helping create meaningful connections between audiences and the Philharmonic experience.
Requirements
- College degree preferred
- Strong written and verbal communication skills
- Demonstrated proficiency with Microsoft Excel and strong data literacy
- Ability to work occasional evenings and weekends as needed
Nice To Haves
- Experience working in performing arts or theatre is desirable
- Experience with campaign management tools and database management (i.e. Tessitura) is a plus
- Passionate about music or arts marketing
- Curious or passionate about marketing and audience loyalty
- Collaborative, service‑oriented and work well with diverse teams
- Organized and detail‑oriented
- Professional and discreet when handling confidential information
Responsibilities
- Support initiatives to grow audience loyalty, increase lifetime value, and drive retention, including the annual subscription campaign
- Execute loyalty activations and events (e.g., subscriber receptions) in collaboration with internal teams and external partners
- Partner across Marketing, Customer Relations, and Digital to ensure consistent messaging and a cohesive customer experience
- Manage loyalty merchandise and vendor relationships, including sourcing, inventory, and fulfillment
- Track and monitor loyalty-related expenses to stay aligned with budget
- Support audience growth and engagement through lobby activations, community partnerships, and off-site events
- Help acquire and engage new audiences through promotions, giveaways, and email capture/engagement initiatives
- Provide support for Email Marketing initiatives as well as ad-hoc department-wide projects when the need arises.
- Support Associate Director, Loyalty Marketing and Audience Insights with execution of audience surveys.
- Miscellaneous duties as assigned.
Benefits
- Medical, Dental, and Vision coverage from Day 1
- Employer contributions to the 403(b) plan after one year of employment
- Employer-paid Life and Disability insurance
- 12 Holidays
- Competitive Vacation benefits
- Access to world-class performances and events
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
Associate degree
