Part Time Auction Support Specialist (Manheim)

Cox Enterprises • Statesville, NC

4d • $15 - $23 • Onsite

About The Position

The Auction Support Specialist ensures accurate and efficient recording of vehicle and customer information during sales and provides administrative support to the auctioneer on sale days from a local Cox Automotive Manheim location. The position verifies sold vehicle information before transaction completion, obtains customer signatures when appropriate, and may perform other duties remotely when identified as efficient. This is an on-site part-time role, approximately 15–20 hours per week, scheduled Tuesday through Thursday. The role requires clearing a pre-employment drug test; the company states that it does not currently test for marijuana for this position, while maintaining a drug-free workplace policy prohibiting possession, use, or impairment from drugs illegal under federal or state law during work hours, on company property, or in company vehicles.

Requirements

• High school diploma or GED.
• Generally less than 2 years of experience.
• Effective communication skills.
• Good problem-solving and organizational skills.
• Ability to remain focused and composed during fast-paced sale-day activities.
• Regularly able to stand, walk, reach, talk, and hear.
• Ability to lift 1–10 pounds.
• Close, distance, and color vision; depth perception; and ability to adjust focus.
• Must clear a pre-employment drug test.
• Must currently be authorized to work in the United States for any employer without current or future sponsorship; OPT, CPT, STEM/OPT, and visa sponsorship are not available.

Nice To Haves

• Ability to read, write, and speak Spanish.

Responsibilities

• Use the AS400 system to record lane and Simulcast bid amounts, enter customer data, process sold units, and verify or enter lights.
• Work virtually with the auctioneer to verify that system information accurately represents the vehicle.
• Verify vehicle run order to ensure the appropriate vehicle is keyed and sold.
• Operate the monitor virtually and work with the auctioneer to review Simulcast bids.
• Provide arbitration and other vehicle announcements to support the auctioneer.
• Call and email regarding late titles.
• Use Salesforce for title-absent support.
• Partner with client services contact center operations to receive and respond to customer requests by phone, email, chat, and ticketing systems.
• Perform other duties as assigned.

Benefits

• Health care insurance, which may include medical, dental, and vision coverage.
• Retirement planning, including a 401(k).
• Paid days off, which may include sick leave, parental leave, flexible vacation or wellness days, and/or PTO.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED