Attractions Team Member - Crayola Experience

Crayola Experience•Orlando, FL

6d•Onsite

About The Position

The Attractions Team Member is responsible for helping guests have a rewarding experience at Crayola Experience. The role provides quality guest service and assists guests as they participate in the attractions. Team members oversee attraction areas for service excellence, safety, and cleanliness; facilitate art projects and activities; prepare and maintain activity materials; and adapt activities to guest volume. The position also includes hosting birthday parties or manufacturing demonstrations on a rotating basis, assisting with workshops, special events, and outreach activities as needed, and cross-training in retail, food and beverage, and admissions. This is a part-time role in Orlando, Florida. The position requires work on weekends, evenings, and holidays as needed. Physical demands include frequent sitting, talking, and hearing; occasional walking, handling objects or controls, and reaching; and occasional lifting or moving of objects weighing up to 40 pounds.

Requirements

Fun, outgoing personality and ability to engage guests, children, and families in an upbeat, positive manner.
Strong oral, interpersonal, and guest service skills.
Good command of English, both written and verbal.
Ability to adhere to guest service and programming procedures and policies.
Ability to manage multiple functions and multitask.
Ability to work weekends, evenings, and holidays as needed for operations.

Nice To Haves

High school diploma preferred.
Prior experience working with children preferred.
Prior experience in a museum, educational setting, guest service center, or family attraction helpful.

Responsibilities

Meet guest satisfaction standards, greet guests, and answer their questions.
Oversee attraction areas to ensure service excellence, safety, and cleanliness.
Facilitate art projects and activities with guests.
Prepare materials, maintain appropriate inventory, monitor activities, and clean work stations as needed.
Host birthday parties and/or manufacturing demonstrations on a rotating basis.
Monitor activity areas and adapt facilitation according to guest volume.
Assist with workshops, special events, and outreach activities as needed.
Cross-train in other departments, including retail, food and beverage, and admissions.

Benefits

Free admission to Crayola Experience for employees.
Community volunteerism opportunities.
Annual bonus potential for full-time employees.
Company-matched 401(k) and Employee Value Sharing Plan.
Comprehensive healthcare benefits for eligible employees.
Education assistance program.
Wellness programs.
Employee resource groups.
Product discounts onsite and online.
Company-sponsored employee events.
Discounts on a wide variety of products and services, including automotive, electronics, fitness, travel, and entertainment.