Athletic – Site Facility Assistant (ROSTER)

City of Greensboro•Nc 27401, NC

18h•Onsite

About The Position

The Athletic Site Facility Assistant (Field Rover) provides operational support for athletic programs, leagues, tournaments, and special events at multiple City of Greensboro athletic facilities. Under the general supervision of designated Athletics personnel, the role helps ensure facilities are prepared for use, properly secured, and maintained as safe and welcoming places for participants and visitors. The position requires dependability, observation, adaptability, and the ability to work independently while communicating with supervisors and team members. This is an active-roster temporary position in the Parks and Recreation Department, paid at $18.00 per hour. Employees may work up to 1,000 hours in a 12-month period. The flexible schedule varies with seasonal needs, athletic programming, and scheduled activities. Availability is required Sunday through Saturday, with shifts scheduled between 7:00 a.m. and 11:00 p.m.; evenings, weekends, holidays, and special events are required. The role involves travel between multiple City athletic facilities. Roster positions do not include medical, dental, or vision insurance, life insurance, paid leave, or paid holidays, and are not eligible for membership in the City’s pension system. The position offers experience in customer service, facility operations, problem-solving, and event support, and may provide a pathway to future full-time City employment.

Requirements

Must be at least 18 years old.
High school diploma or GED.
One year of experience in athletics, recreation, customer service, facility operations, event management, or a related field.
Good interpersonal and communication skills.
Valid North Carolina driver's license with an acceptable driving record.
Availability to work a flexible schedule Sunday through Saturday between 7:00 a.m. and 11:00 p.m., including evenings, weekends, holidays, and special events.
Ability to travel between multiple City athletic facilities.
Ability to unlock, secure, inspect, and monitor athletic parks and facilities.

Nice To Haves

Ability to complete assigned tasks with minimal supervision.
Knowledge of City of Greensboro Parks and Recreation principles.
CPR/AED and First Aid certification, or ability to obtain certification within six months.
Experience using scheduling, registration, or recreation management software.
Bilingual English/Spanish communication skills.

Responsibilities

Open and close athletic parks and facilities, including unlocking, securing, and inspecting assigned locations.
Prepare athletic fields and facilities for practices, games, tournaments, and special events.
Set up and assist with athletic equipment and game-day operations.
Monitor facilities to help ensure participant and spectator safety and compliance with City ordinances and Parks and Recreation policies.
Welcome participants and spectators, answer questions, and resolve routine customer service concerns.
Assist with crowd management and communicate athletic rules, policies, and facility regulations.
Respond appropriately to emergencies, incidents, and accidents, and complete required documentation.
Report maintenance, safety, and security concerns to supervisors.
Monitor restrooms, litter, tobacco use, pets, and general site cleanliness as needed.
Travel between multiple City athletic facilities to support daily operations.
Demonstrate the City's core values of Honesty, Integrity, Respect, and Stewardship.
Perform other duties as assigned to support Athletics Division facility operations.