Athena Medical Records Coordinator - Flowood

Community Health Systems•Flowood, MS

About The Position

The AMR Coordinator is responsible for educating staff, developing workflows, and optimizing the Ambulatory Medical Record (AMR) system to support efficient use and best practices across clinical settings. The role collaborates with market and corporate leadership, clinicians, and staff to improve performance, support quality initiatives, and ensure AMR competency. The coordinator supports onboarding for new clinical staff and providers, monitors workflow adherence, and provides ongoing training. The position also assesses new practices and clinics before AMR implementation, maintains user access and permissions, supports documentation and patient portal initiatives, and analyzes provider AMR utilization data to coordinate optimization and training.

Requirements

Strong knowledge of AMR/EHR functionality, clinical workflows, and regulatory requirements.
Ability to develop and deliver engaging training programs to diverse audiences.
Analytical and problem-solving skills to assess utilization data and recommend workflow improvements.
Excellent verbal and written communication skills, including the ability to interact effectively with clinicians, staff, and leadership.
Proficiency in Microsoft Office and AMR reporting tools.
Ability to manage multiple priorities in a fast-paced healthcare environment.

Nice To Haves

Associate degree in Healthcare, Health Information Management, or a related field preferred.
1–2 years of experience in a healthcare setting preferred, ideally in a clinical role such as Medical Assistant or another direct patient-care position.

Responsibilities

Provides AMR training, education, and workflow optimization to clinical and non-clinical staff, supporting enterprise-wide workflows and policies.
Assesses new physician practices, urgent care centers, and walk-in clinics before AMR implementation.
Monitors AMR utilization, identifies training gaps, and works with leadership on improvement plans.
Facilitates onboarding and AMR preparedness for new clinical staff and providers, including initial training, go-live support, and post-go-live optimization.
Conducts ongoing training through classroom, remote-learning, and hands-on formats.
Maintains and updates AMR user access, including terminations, security compliance, and role-based permissions.
Supports accurate and efficient AMR documentation to enhance care coordination and quality-initiative compliance.
Assists with patient portal enrollment initiatives and trains front desk staff on engagement strategies.
Reviews and analyzes provider AMR utilization data and coordinates optimization visits and training sessions with corporate teams.
Performs other duties as assigned.
Maintains regular and reliable attendance.
Complies with all policies and standards.