ATE Field Technician

Automotive Technology Experts•Danwood, SC

4d•$25 - $40

About The Position

The ATE Field Technician is a mobile, field-based role that delivers diagnostic, programming, and calibration services to Crash Champions locations. The position involves daily travel to customer sites and supports ATE’s safety, accuracy, and customer-service standards. Technicians are expected to act with integrity in service recommendations and documentation, performing only services required by OEM standards. ATE provides vehicle diagnostic scanning and calibration services to help ensure completed repairs are safe and vehicles operate as manufacturers intended. The company was founded in 2019 to provide technological and electrical repair expertise to the collision industry and employs technicians across the country. It emphasizes customer care, continued training, and career advancement opportunities.

Requirements

2–5+ years of automotive experience servicing and diagnosing a wide range of vehicle systems.
Strong working knowledge of ADAS and electrical services, including level 1–3 calibrations, programming, diagnostics, and wire or connector repair.
Proficiency with electrical diagnostic equipment such as multimeters, power probes, and resistors.
Ability to perform and interpret vehicle health scans using factory and non-factory tools.
Skill in reading and interpreting OEM and aftermarket service information and wiring schematics.
Ability to program vehicle modules using factory or approved non-factory software.
Clear and professional verbal and written communication skills to explain technical findings.
Technological proficiency with platforms such as Outlook, Teams, and Word.
Strong work ethic, urgency, self-motivation, and a positive, professional representation of the ATE brand.
Willingness to continue learning, develop new skills, and grow within the role.
Comfort working independently in fast-paced shop environments.
Willingness and ability to travel daily to local or regional service locations using a company-provided vehicle.
Saturday availability on a rotating basis, typically every other Saturday from 9 AM to 12 PM or as scheduled, with flexibility to support market coverage and business operations.
Valid driver’s license and safe driving record.
Ability to lift and carry up to 50 lbs and stand for extended periods in automotive shop environments.

Responsibilities

Deliver fast and accurate ATE service support to internal and external customers.
Travel daily to assigned service locations in a company-provided vehicle.
Perform vehicle diagnostics, calibrations, programming, scanning, and wire or connector repair.
Document services clearly, ensure they are required by OEM guidelines, and obtain approval before execution in accordance with company policies.
Conduct test drives to verify system functionality and successful repair outcomes.
Manage difficult situations transparently and urgently, communicate promptly and professionally with shops and internal stakeholders, and escalate concerns when needed.
Participate in assigned team meetings and training sessions.
Care for, maintain, and secure ATE-issued tools, equipment, and vehicles.
Stay current on ATE and OEM protocols through required training and Champions Connect updates.
Meet productivity and quality goals while traveling to service locations.
Manage documentation accurately and complete final billing before leaving the site, per MCP guidelines.
Work the assigned schedule, including Saturday coverage as required by market needs, and maintain flexible availability to meet customer service commitments.
Perform additional duties as assigned.