Asst Manager In Room Dining
About The Position
Salamander Middleburg is seeking an Assistant In-Room Dining Manager to help lead our In-Room Dining team and deliver personalized service that reflects Forbes Five-Star standards. This hands-on leadership role supports daily operations, VIP amenities, and honor bar service while developing a team that anticipates guest needs and takes pride in every detail. The Assistant In-Room Dining Manager supports the department’s service, staffing, and financial goals. From a perfectly presented dining experience to a thoughtfully arranged VIP amenities, you will help ensure every delivery is accurate, timely, and memorable.
Requirements
- Previous food and beverage supervisory or management experience, preferably in a luxury hotel or resort.
- Familiarity with Forbes service standards and a commitment to personalized guest service.
- Strong leadership, communication, organization, and problem-solving skills.
- Ability to manage competing priorities while maintaining attention to detail.
- Working knowledge of point-of-sale systems, inventory controls, and food safety practices.
Nice To Haves
- Experience in in-room dining, VIP amenities, or honor bar operations preferred.
Responsibilities
- Lead daily In-Room Dining operations, including order taking, preparation coordination, delivery, presentation, and tray retrieval.
- Coach and develop Service Professionals through daily briefings, hands-on training, and timely feedback.
- Drive Forbes service standards through consistent execution, service observations, and follow-up coaching.
- Coordinate VIP and special occasion amenities with Culinary, Front Office, Housekeeping, and other departments, ensuring accurate details and timely delivery.
- Oversee honor bar replenishment, inventory, product rotation, expiration checks, and accurate guest charges.
- Monitor food and beverage quality, temperature, presentation, and delivery times.
- Respond promptly to guest requests and concerns, resolving issues professionally and following through to ensure satisfaction.
- Support scheduling and daily assignments based on occupancy, anticipated demand, and service needs.
- Help manage labor, inventory, purchasing, waste, and departmental expenses.
- Promote menu knowledge, thoughtful recommendations, and appropriate upselling.
- Maintain cleanliness, organization, food safety, and proper handling of equipment.
- Support hiring, onboarding, performance feedback, and accountability for departmental expectations.
- Step into service as needed and support your team and other food and beverage operations when required.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
