Association Coordinator

Community Association Management•Charlotte, NC

6d•Onsite

About The Position

The Association Coordinator is at the core of Community Association Management's mission to creatively find solutions and overcome challenges to advance the common cause. This role supports Board Members in a designated portfolio of residential communities by coordinating administrative tasks, tracking key documents, facilitating Board communications, and ensuring compliance with governing documents and state regulations. The position requires excellent communication skills, multitasking abilities, and a commitment to proactive service.

Requirements

Associate degree, or equivalent combination of education and experience (minimum 3 years preferred).
Exceptional organizational skills and attention to detail.
Strong customer service orientation and communication skills.
Ability to multitask and prioritize effectively in a deadline-driven environment.
Experience working with a diverse group of people and managing multiple associations.
Knowledge of HOA governing documents and processes preferred.

Nice To Haves

Knowledge of HOA governing documents and processes

Responsibilities

Respond to Board Members and internal teams within a 4-hour window during business hours.
Assist Boards with routine questions about financials, homeowner accounts, and vendor contact information.
Support and monitor compliance processes, including the mailing of violation letters.
Coordinate and distribute notices and documentation for annual meetings; attend meetings as required.
Track architectural requests and submit to Board or ARC for review and follow-up.
Review and approve invoices for timely payment processing.
Assist with annual budget preparation and annual reports.
Coordinate vendor communications, including setup, work orders, and invoice questions.
Provide documentation for insurance claims and coordinate Board-approved repairs when necessary.
Maintain accurate, organized digital records in accordance with company standards.