Northeast Associate

Richland Library•Columbia, SC
•Onsite

About The Position

Richland Library is hiring a full-time Associate at its Northeast location. The Associate helps manage library operations and maintain a positive customer experience by assisting customers, supporting library staff, organizing and moving materials, and helping deliver adult and children’s programming. The role also supports daily facility and collection needs, including opening and closing procedures, supplies, statistics, cash reconciliations, equipment, and shelving. The position is scheduled for 37.5 hours per week on a rotating weekend schedule. The Library may change the location and schedule of any library job.

Requirements

  • At least two years of post-high-school education from an accredited college or university.
  • At least one year of clerical or other relevant work experience; an equivalent combination of training and experience may be considered.
  • Excellent communication and technical skills, including a good understanding of technology.
  • Ability to perform all job duties.

Responsibilities

  • Demonstrate energetic, outgoing, customer-service-oriented behavior and apply Richland Library’s customer service standards.
  • Assist the Manager and librarians with overall library management and leadership, help keep workflow moving, and support customer experience expectations.
  • Answer directional and informational questions about the Library, including its services, materials, programs, and initiatives.
  • Assist customers with equipment, materials, procedures, and information.
  • Identify and promote efficiencies, including ensuring items and materials are correctly located and in good condition.
  • Help understand and maintain the system for organizing and moving materials through the system.
  • Assist with adult and children’s programming.
  • Complete opening and closing procedures.
  • Maintain supplies, statistics, and cash reconciliations.
  • Clean, check, and troubleshoot equipment.
  • Shelve materials and sustain the library’s collection.
  • Perform other duties as required or assigned.

Benefits

  • Benefits are offered; specific benefits are not listed.
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