Associate (SAPT)-Lane Bryant

Knitwell Group•Longview, TX
•Onsite

About The Position

The Lane Bryant Associate creates a hospitable store environment through customer engagement and contributes to achieving Company goals. The role represents Lane Bryant through fashion and product knowledge, provides a welcoming experience, and integrates the OMNI experience. Associates support sales, service, and store operations while following company policies and applicable employment laws.

Requirements

  • Strong written and verbal communication skills.
  • Strong sales or hospitality experience preferred, with demonstrated ability to meet or exceed performance standards.
  • Ability to work a flexible schedule, including nights, weekends, and holidays.
  • Proficiency and confidence using mobile technology, such as registers and iPads, to engage with customers.
  • Frequently move or adjust store fixtures and merchandise weighing up to 25 pounds in all directions; occasionally move or adjust items weighing up to 50 pounds with assistance as available.
  • Frequently retrieve merchandise stored or displayed above shoulder level, including climbing a ladder up to 12 feet; occasionally replace overhead lightbulbs or signs using a ladder up to 12 feet.

Nice To Haves

  • Strong sales or hospitality experience with demonstrated ability to meet or exceed performance standards.

Responsibilities

  • Create a warm and welcoming store environment through customer engagement.
  • Identify customers’ needs and wants through intentional conversation.
  • Use company resources to reinforce the brand experience and build strong, enduring customer relationships.
  • Share information about current products, fit, and fashion trends to help customers choose outfits, feel inspired, and build trust.
  • Support operational needs as required.
  • Plan and prioritize tasks and responsibilities to meet customer and business needs.
  • Protect company assets and maintain a safe work environment.
  • Follow company policies and procedures and local, state, and federal employment laws.
  • Represent the brand through fashion and product knowledge and integrate the OMNI experience.

Benefits

  • 401(k) plan
  • Merchandise discounts and eligibility for discounts at sister brands
  • Professional development and advancement opportunities across the company's brands
  • Community impact through philanthropic partnerships
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